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Question

Sony tv and Sonos

  • September 22, 2026
  • 3 replies
  • 28 views

Dogdad
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Maybe someone can share some insight on this..my house has Sonos in every room. Two rooms each have a Sony tv, Arc, sub, and two one SL’s. One of the Sony TV’s stopped showing the volume level on the screen. It was working but now does not.  Remote works as well as the Sonos app fine..just no level indication except on the Sonos app. The other Sony tv shows the volume level and as the other , both remote and app work…but shows volume level o the screen. Both TV’s have same settings as well as the settings for the Arc’s. Ive reset the tv and I’ve searched high and low with really no clear answers. Just throwing this out there to see if anyone might why it stopped. 

3 replies

Stanley_4
  • Grand Maestro
  • September 22, 2026

Are both the same model? Are they on the same update version?

I'd suspect a change to the tv's ineternal software caused the change.


MoPac
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  • Headliner III
  • September 22, 2026

At times i have the same problem with my Sony TV sporadically showing volume levels.  It comes & goes.  Just using my ears or the app.


Airgetlam
  • September 22, 2026

Sonos themselves don’t generate the volume display, this is a function of the TV. All Sonos does is respond to CEC data sent across the HDMI cable, it doesn’t send that data back to the TV.