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AjTrek1
AjTrek1
May 16, 2024

Sonos S2 ReFresh (80.00.08) Perceived Issues_Don't Signal the End of Your Sonos Enjoyment

  • May 16, 2024
  • 71 replies
  • 1662 views

Hello

OK…call me a Sonos Fanboy or whatever you like. I’ve got thick skin and I’m not worried about someone showing up on my doorstep to press a point. 😂

That said I have one word of advice regarding the recent S2 refresh (80.00.08) and your valid concerns regarding missing features and that is to CHILL.

I say that as I’m confident that the majority of your concerns will be addressed and/or resolved. You’ll notice that I said “the majority” which by statement means that some concerns will not. It would be nice if the final roll-out is 100% positive to everyone’s liking; but in reality that’s most likely not going to be the final outcome.

With any software and/or OS change some attributes/features will improve, change or be removed. The ones that are removed are hopefully replaced by something better.

It goes without saying that everyone in the Sonos-sphere has a cell phone or tablet…otherwise you wouldn’t be able to use Sonos. Take a moment to think/recall if the OS on those devices are the same year-over-year; or have changes been made that were not to your liking? If they weren’t did you participate in a forum to complain about the lost feature/functionality; and if so have they been resolved/answered to you satisfaction. I seriously doubt it. 

Apple, Microsoft and/or Google/Android have rarely (if ever) made changes to their OS midstream after a new release. Please don’t confuse “bug fixes” with OS changes.

Sonos on the other hand does have an open forum where your concerns are being addressed. They are also trying to consolidate/condense them into a workable manner to speed the resolution process. Some of the major concerns have already been resolved. Here’s the link...

You have to remember that Sonos’ versatility that allows you to do many system personalization’s is also their Achilles heel. It will take a moment for Sonos to figure out generic solutions regarding the recent S2 release that will cover the majority of concerns. 

The bottom-line is to be patient. I’m confident that at the end-of-the-day you’ll be enjoying your Sonos as you were before. 

Take Care!

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    71 replies

    Show previous replies
    Bumper
    Bumper
    May 20, 2024

    There’s no risk. They just change the policy and they are good. 

     

    Not true at all.  But don’t let that stop you from posting your FUD. 

    what does this mean? Cause it says they can change the policy if they need/want to. 
     

     

     

    Sigh . . . You need to research FTC regulations.  But I’m not getting into it with you.

    Moderator Note: Modified in accordance with the Community Code of Conduct.

    Sigh 🫢 feel free to ignore then but you can’t can you🤣  Sonos already collects user data. They can’t collect new data and make it mandatory as a TOU. In addition they can monetize whatever data they are currently collecting because you’ve already consented to the collection. 

    beynym
    World-Class Superstar
    May 20, 2024

    In the absence of clear communication people start to speculate and the imagine the worst.

    We all know that and we should take that knowledge into account before we start writing up things we'll regret after some seconds of thought. Stop speculating! Stop imagening!

      castalla
      Local Superstar
      May 20, 2024

      Depends is that US billion (1000 million) or imperial (million million)?  The second could be a problem 😁

       

      Why would you care?  You use LMS, so all this criticism of Sonos app is just you piling on.  It actually doesn’t affect you one bit, right? 

      Sonos doesn’t collect aggregate data if you use a third party controller? 

      How do you know what I use - that's irrelevant to the current topic.  I frankly don't give a fzrt what they collect - the FSB, CIA, MI5, DND, etc probably have it anyway.  If there were a better android app than S2 I'd use that.  I use LMS because then I can access other endpoints.

      I care also because I think users deserve far better than what is being foisted upon them. 

      It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
      Bpryke
      Lyricist I
      May 20, 2024

      Hello

      OK…call me a Sonos Fanboy or whatever you like. I’ve got thick skin and I’m not worried about someone showing up on my doorstep to press a point. 😂

      That said I have one word of advice regarding the recent S2 refresh (80.00.08) and your valid concerns regarding missing features and that is to CHILL.

      I say that as I’m confident that the majority of your concerns will be addressed and/or resolved. You’ll notice that I said “the majority” which by statement means that some concerns will not. It would be nice if the final roll-out is 100% positive to everyone’s liking; but in reality that’s most likely not going to be the final outcome.

      With any software and/or OS change some attributes/features will improve, change or be removed. The ones that are removed are hopefully replaced by something better.

      It goes without saying that everyone in the Sonos-sphere has a cell phone or tablet…otherwise you wouldn’t be able to use Sonos. Take a moment to think/recall if the OS on those devices are the same year-over-year; or have changes been made that were not to your liking? If they weren’t did you participate in a forum to complain about the lost feature/functionality; and if so have they been resolved/answered to you satisfaction. I seriously doubt it. 

      Apple, Microsoft and/or Google/Android have rarely (if ever) made changes to their OS midstream after a new release. Please don’t confuse “bug fixes” with OS changes.

      Sonos on the other hand does have an open forum where your concerns are being addressed. They are also trying to consolidate/condense them into a workable manner to speed the resolution process. Some of the major concerns have already been resolved. Here’s the link...

      You have to remember that Sonos’ versatility that allows you to do many system personalization’s is also their Achilles heel. It will take a moment for Sonos to figure out generic solutions regarding the recent S2 release that will cover the majority of concerns. 

      The bottom-line is to be patient. I’m confident that at the end-of-the-day you’ll be enjoying your Sonos as you were before. 

      Take Care!

      It would be great if I could even connect my devices to the app as a starter……..it’s a brick since the new app was released 

        mbushell
        Enthusiast I
        May 20, 2024

        Hello

        OK…call me a Sonos Fanboy or whatever you like. I’ve got thick skin and I’m not worried about someone showing up on my doorstep to press a point. 😂

        That said I have one word of advice regarding the recent S2 refresh (80.00.08) and your valid concerns regarding missing features and that is to CHILL.

        I say that as I’m confident that the majority of your concerns will be addressed and/or resolved. You’ll notice that I said “the majority” which by statement means that some concerns will not. It would be nice if the final roll-out is 100% positive to everyone’s liking; but in reality that’s most likely not going to be the final outcome.

        With any software and/or OS change some attributes/features will improve, change or be removed. The ones that are removed are hopefully replaced by something better.

        It goes without saying that everyone in the Sonos-sphere has a cell phone or tablet…otherwise you wouldn’t be able to use Sonos. Take a moment to think/recall if the OS on those devices are the same year-over-year; or have changes been made that were not to your liking? If they weren’t did you participate in a forum to complain about the lost feature/functionality; and if so have they been resolved/answered to you satisfaction. I seriously doubt it. 

        Apple, Microsoft and/or Google/Android have rarely (if ever) made changes to their OS midstream after a new release. Please don’t confuse “bug fixes” with OS changes.

        Sonos on the other hand does have an open forum where your concerns are being addressed. They are also trying to consolidate/condense them into a workable manner to speed the resolution process. Some of the major concerns have already been resolved. Here’s the link...

        You have to remember that Sonos’ versatility that allows you to do many system personalization’s is also their Achilles heel. It will take a moment for Sonos to figure out generic solutions regarding the recent S2 release that will cover the majority of concerns. 

        The bottom-line is to be patient. I’m confident that at the end-of-the-day you’ll be enjoying your Sonos as you were before. 

        Take Care!

        The problem is not the bugs or the fact that Sonos published new version that was useless for most people. The problem is that Sonos has steadfastly refused to admit the mistake and refuses to allow users to revert to the old version while the problems are addressed. That is inexcusable. I have already made my decision and have ordered replacements from another company with a better track record for the way users are treated. 

          Corry P
          Corry P
          Sonos Staff
          May 21, 2024

          Numerous posts have been removed from this thread. Please keep to the subject of the thread.

          "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
            Bpryke
            Lyricist I
            May 21, 2024

            Numerous posts have been removed from this thread. Please keep to the subject of the thread.

            Can you enlighten us when a fix for this shambles will be available? 

              jomama
              Trending Lyricist I
              May 21, 2024

              This post is pure garbage. The old app was fine, just roll it back and throw this new POS away forever.

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