Sonos S2 ReFresh (80.00.08) Perceived Issues_Don't Signal the End of Your Sonos Enjoyment

Forum|Forum|2 years ago
May 16, 2024
71 replies
1662 views

Hello

OK…call me a Sonos Fanboy or whatever you like. I’ve got thick skin and I’m not worried about someone showing up on my doorstep to press a point. 😂

That said I have one word of advice regarding the recent S2 refresh (80.00.08) and your valid concerns regarding missing features and that is to CHILL.

I say that as I’m confident that the majority of your concerns will be addressed and/or resolved. You’ll notice that I said “the majority” which by statement means that some concerns will not. It would be nice if the final roll-out is 100% positive to everyone’s liking; but in reality that’s most likely not going to be the final outcome.

With any software and/or OS change some attributes/features will improve, change or be removed. The ones that are removed are hopefully replaced by something better.

It goes without saying that everyone in the Sonos-sphere has a cell phone or tablet…otherwise you wouldn’t be able to use Sonos. Take a moment to think/recall if the OS on those devices are the same year-over-year; or have changes been made that were not to your liking? If they weren’t did you participate in a forum to complain about the lost feature/functionality; and if so have they been resolved/answered to you satisfaction. I seriously doubt it.

Apple, Microsoft and/or Google/Android have rarely (if ever) made changes to their OS midstream after a new release. Please don’t confuse “bug fixes” with OS changes.

Sonos on the other hand does have an open forum where your concerns are being addressed. They are also trying to consolidate/condense them into a workable manner to speed the resolution process. Some of the major concerns have already been resolved. Here’s the link...

You have to remember that Sonos’ versatility that allows you to do many system personalization’s is also their Achilles heel. It will take a moment for Sonos to figure out generic solutions regarding the recent S2 release that will cover the majority of concerns.

The bottom-line is to be patient. I’m confident that at the end-of-the-day you’ll be enjoying your Sonos as you were before.

Take Care!

Sonos App

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Show previous replies

Bumper

I highly doubt Sonos is going to risk their business...

*gigglesnort

I know what you mean, but they’re haven’t exactly been risk-averse lately.

There’s no risk. They just change the policy and they are good.

jgatie

*gigglesnort

I know what you mean, but they’re haven’t exactly been risk-averse lately.

There’s a big difference between bad business decisions and willfully breaking FTC enforced privacy laws.

jgatie

There’s no risk. They just change the policy and they are good.

Not true at all. But don’t let that stop you from posting your FUD.

C

castalla

Local Superstar

I would argue that they’ve decided to move from the Audio business into the “Sell User Data and Analytics” business.

Clearly they’re looking to flex all of their user’s usage and habit data. It’s not enough that Spotify, Soundcloud, Apple Music, YouTube Music, and all the rest do that. Sonos needs a piece of the action.

Except Sonos’ privacy policy states unequivocally that they do not, nor ever will, sell your user data. Statements such as this, when violated, are subject to massive fines from the FTC (Facebook was recently fined $5 Billion). I highly doubt Sonos is going to risk their business on selling user’s data in violation of their own privacy policy.

Depends is that US billion (1000 million) or imperial (million million)? The second could be a problem 😁

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

Bumper

There’s no risk. They just change the policy and they are good.

Not true at all. But don’t let that stop you from posting your FUD.

what does this mean? Cause it says they can change the policy if they need/want to.

jgatie

Depends is that US billion (1000 million) or imperial (million million)? The second could be a problem 😁

Why would you care? You use LMS, so all this criticism of Sonos app is just you piling on. It actually doesn’t affect you one bit, right?

Bumper

Depends is that US billion (1000 million) or imperial (million million)? The second could be a problem 😁

Why would you care? You use LMS, so all this criticism of Sonos app is just you piling on. It actually doesn’t affect you one bit, right?

Sonos doesn’t collect aggregate data if you use a third party controller?

jgatie

There’s no risk. They just change the policy and they are good.

Not true at all. But don’t let that stop you from posting your FUD.

what does this mean? Cause it says they can change the policy if they need/want to.

Sigh . . . You need to research FTC regulations. But I’m not getting into it with you.

Moderator Note: Modified in accordance with the Community Code of Conduct.

melvimbe

I would argue that they’ve decided to move from the Audio business into the “Sell User Data and Analytics” business.

What is it about human nature that when faced with a situation where they have plenty of real issues to complain about, they like to dream up new things to complain about? Is it because they just enjoy complaining? Do they feel that others aren’t complaining enough so they want to provide more incentive? Maybe they just want to see more harm come to whatever or whoever it is they are complaining about so that the offender get the damage they feel is deserved?

This seems to happen every where about just about anything.

Danny

G

Gaham

Headliner I

I would argue that they’ve decided to move from the Audio business into the “Sell User Data and Analytics” business.

What is it about human nature that when faced with a situation where they have plenty of real issues to complain about, they like to dream up new things to complain about? Is it because they just enjoy complaining? Do they feel that others aren’t complaining enough so they want to provide more incentive? Maybe they just want to see more harm come to whatever or whoever it is they are complaining about so that the offender get the damage they feel is deserved?

This seems to happen every where about just about anything.

In the absence of clear communication people start to speculate and the imagine the worst.

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