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Trending Lyricist I
Jun 4, 2024 2:40 PM UTC
Question

Release of Sonos update (6/4/24)

I noticed this morning that Sonos had released a new update to the app but decided I would read through the release notes prior to installing since the last update burned us all.  What I found truly amusing was that the provided this note when addressing local library connectivity - 

  • Improved local library connectivity

Are we to imply that they “fixed” what they broke? Or are they simply trying to play semantics and not admit they screwed up?

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27 replies

RP1971Author
Trending Lyricist I
Jun 4, 2024 3:28 PM UTC
  • Improved local library connectivity

Not sure what this means. But on my Android tablet I still don't have access to my NAS library (which I have on the desktop and old app).

I also don't see a way to browse the library (only links in favorites which aren't accessible).

 

Never use the app on my phone (though I suspect that Apple automatically updated; need to disable that setting). Unfortunately I did update the app on my desktop which is where I always launch Sonos from. Whatever you do don’t update the desktop app.

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jgatie
Jun 4, 2024 3:31 PM UTC

After I lost access to my library I contacted Sonos support (after a 70+ minute wait on the phone). While the rep looked at the diagnostics I had submitted she basically said there was nothing that could be done until such time as Sonos released an update. She offered no solution to resolve the problem. I’m running version 16.2 on their S2 OS. 

 

No offense to the support people at Sonos, but depending on their experience level, they could just be reading a script.  There’s more than a few threads on here discussing how to disable SMB v1 on Mac/PC/NAS.  After that is complete, you may need to download the PC/Mac app from Sonos.  After that, try adding your share from the manage menu, if it is not there already.  Then check your Android App.  If it doesn’t show, close out the app completely and restart.  If it still doesn’t show, reset the app, then restart and choose “Connect to an existing system”.

Probably more work than it should be, but that’s the series of steps that has worked for others. 

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RP1971Author
Trending Lyricist I
Jun 4, 2024 3:41 PM UTC

I don’t use the app on my iPhone, only the app on my PC which is where the problem exists. I did try to follow the steps listed on several of the threads to no avail. Just frustrating that Sonos broke what I considered a functioning application (at least on the PC) all because they needed to meet a deadline to support their new headphones. Really enjoy the Sonos speakers I have but would not invest another dime in their products given this major screw up.

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Headliner I
Jun 4, 2024 3:45 PM UTC

I don’t use the app on my iPhone, only the app on my PC which is where the problem exists. I did try to follow the steps listed on several of the threads to no avail. Just frustrating that Sonos broke what I considered a functioning application (at least on the PC) all because they needed to meet a deadline to support their new headphones. Really enjoy the Sonos speakers I have but would not invest another dime in their products given this major screw up.

The App on the PC has not gone through the same rewrite activity as the Android/IOS one which may indicate that the issue you have is that you need to upgrade from SMBV1 to SMBV2 or SMBV3.

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Prodigy III
Jun 4, 2024 3:47 PM UTC

I don’t use the app on my iPhone

Why don’t you try it on your phone and see if it helps you? 

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jgatie
Jun 4, 2024 3:50 PM UTC

I don’t use the app on my iPhone, only the app on my PC which is where the problem exists. I did try to follow the steps listed on several of the threads to no avail. Just frustrating that Sonos broke what I considered a functioning application (at least on the PC) all because they needed to meet a deadline to support their new headphones. Really enjoy the Sonos speakers I have but would not invest another dime in their products given this major screw up.

 

To be fair, the SMB v1 stuff has nothing to do with the headphones.  They did that because of long running threads started by security obsessed “Sonos owners” (it’s in quotes because I’m not sure some of them were actually owners) who had enough time to constantly post about the issues with SMB v1, despite there being no documented cases where a Sonos system was compromised due to SMB v1.  There were also several questionable click-bait trade articles equating the SMB v1 usage with an entirely different Sonos security “risk” due to some 3000 or so Sonos users leaving their system with no active firewall (or on the modem side of the firewall), completely vulnerable to outside access (and still, the use of SMB v1 wasn’t compromised).  

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Contributor I
Jun 5, 2024 1:48 AM UTC

After 6/4 download I still can't Trueplay my my Era 300/Arc/Sub setup. 

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Lyricist III
Jun 5, 2024 7:43 PM UTC

I already posted it elsewhere but I want to highlight my quick feedback on this latest update (iOS app version 80.02.04).

Official release notes state the following among other updates:

  • Added “play next” and “add to end of queue”
  • Added sleep timer settings

My observations (with iOS app, local music database on NAS):

  • “play next” and “add to end of queue” only works for individual Songs or whole Albums. I would like to have this function for all songs from specific Artist or Genre. I am sure it worked like that in S2 until this 80.0 apocalypse...
  • I still cannot edit queue (remove songs, change songs order)
  • Sleep timer should be available from “Now Playing” screen - three dots icon at the bottom right. I can see this icon there but it always appears inactive (greyed out) and tapping does not produce anything. 

Can anyone confirm this?

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Prodigy III
Jun 5, 2024 7:49 PM UTC

I already posted it elsewhere but I want to highlight my quick feedback on this latest update (iOS app version 80.02.04).

Official release notes state the following among other updates:

  • Added “play next” and “add to end of queue”
  • Added sleep timer settings

My observations (with iOS app, local music database on NAS):

  • “play next” and “add to end of queue” only works for individual Songs or whole Albums. I would like to have this function for all songs from specific Artist or Genre. I am sure it worked like that in S2 until this 80.0 apocalypse...
  • I still cannot edit queue (remove songs, change songs order)
  • Sleep timer should be available from “Now Playing” screen - three dots icon at the bottom right. I can see this icon there but it always appears inactive (greyed out) and tapping does not produce anything. 

Can anyone confirm this?

Just on sleep timer - for me, the three dots bottom right brings up the various Play Next etc options, as well as Sleep Timer…

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Lyricist III
Jun 5, 2024 8:02 PM UTC

I already posted it elsewhere but I want to highlight my quick feedback on this latest update (iOS app version 80.02.04).

Official release notes state the following among other updates:

  • Added “play next” and “add to end of queue”
  • Added sleep timer settings

My observations (with iOS app, local music database on NAS):

  • “play next” and “add to end of queue” only works for individual Songs or whole Albums. I would like to have this function for all songs from specific Artist or Genre. I am sure it worked like that in S2 until this 80.0 apocalypse...
  • I still cannot edit queue (remove songs, change songs order)
  • Sleep timer should be available from “Now Playing” screen - three dots icon at the bottom right. I can see this icon there but it always appears inactive (greyed out) and tapping does not produce anything. 

Can anyone confirm this?

Just on sleep timer - for me, the three dots bottom right brings up the various Play Next etc options, as well as Sleep Timer…

hmm interesting, thank you. sending a screenshot of how is looks at my end

Now Playing screen

three dots icon is there but it does not react to tapping...

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