This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
On the face of it, Kumar, it seems like a poor decision there by the moderators. I have been a moderator and I have been involved in poor decisions before. It is sometimes easy to get lost in the turmoil of frustration when the forums are being high maintenance as they seem to be with the spammers at the moment. Hopefully it can be put right and hopefully you stick around - yours are some of the few posts I tend to enjoy reading.
Having said that - these forums seem to suffer far more from spam than other forums i am on. Whether this is due to the size of Sonos or the software that the forums use I have no idea but I do hope that someone has a solution.
when did Sonos last contact you specifically to say thank you
Never. Not there ever was an expectation on these lines.No I agree that there is no expectation, I just think it is rather a shame that the one post on which you get direct comment is the one Sonos (mistakenly) feels needs a reprimand, not any of the several thousand posts helping other users.
I manage several forums for clients. I see the level of spam activity, and rarely does it make it to the general population like it does here. VBulletin, phpBB, and even a couple of very old UltimateBBs that aren’t even supported anymore are catching 99.9% of spam thrown at it... Whatever Sonos management in charge of overseeing this board needs to stop falling for whatever line insided is feeding them. This is all an easy fix and implemented even easier.
Seeing that much of it originates from India I am torn between being embarrassed on the one hand and proud on the other; the latter because some pretty ordinary spammers are comfortably and consistently running rings around a premier American tech outfit.