New Spam

As a former facilities manager or janitor now retired can I say how bemused I am that the moderators of this forum should see fit to reprimand Kumar for his use of what I regard to be a very apt simile? There was nothing of an insult intended by what he said. Ensuring that this or any other site frequented by the public, functions to its full potential without let or hinder is surely a janitorial/moderator's function? I won't assume to hazard a reason for the reaction but have my suspicions!

Kumar - I am another who enjoys your very positive contributions to these forums. Please ignore the misplaced official negativity! Someone's having a bad day!

What's wrong with being a Janitor, I think some offical post from Sonos is needed pretty quickly to clear this one up..

I got oddly moderated a month or so back, posts held back for hours (possibly because I wasn't over the moon with v8.0?).

What's wrong with being a Janitor, I think some offical post from Sonos is needed pretty quickly to clear this one up..

I got oddly moderated a month or so back, posts held back for hours (possibly because I wasn't over the moon with v8.0?).That was not moderation that was the spam filters. Seriously.

I'm still baffled why Sonos got miffed about calling Sonos staff janitors in a respectful support of the work they are forced to do due to the utter failure of InSided to accomplish even basic forum tasks, yet disrespecful posters in the 8.0 and CR100 threads are allowed to call staff morons, incompetents, and other more abusive invectives.

Sonos, you need to clear this up.

In the same context, a quote from a message to me from the same source in Sonos, in a private conversation about spam over a year ago, is interesting: " We have a people working on what the best route to go would be. In the mean time, I get to swing my banhammer with one hand, and my broom with the other."

Regardless of what Sonos has to say about the reprimand now, on reflection I realise that it would be churlish of me to react in kind to someone having a bad day. I would still like the moderation thing to be straightened out though: Any failure of any post to pass moderation after a defined time interval, or any subsequent deletion of any post appearing on a thread, calls for the simple courtesy of a notification to the poster via private message. This cannot be done by Insided by any of their very dubious automation tools, so the question of thereby extending this courtesy to spammers, which would be silly, does not arise. If the support staff load then increases because the spam filter is defective in catching too many faultless posts, it is the latter issue that needs fixing.

As to the spam subject itself, Sonos now looks as incompetent as Insided on the subject of how to manage this universal phenomenon; it isn't rocket science as others have pointed out. Either incompetent, or, just as bad, negligent.

Every night now. This is pathetic.

the level of spam currently is a joke. please take some long-lasting action to resolve it to make this platform usable. i.e. replace insided by someone else (migrate to new platform) as they clearly have no idea what to do

How hard is it to add a rule to send all new posts with subject containing '91' for moderation ?!

On the other hand the intelligent spam filter continues to shine in doing dumb things; a very long post I wrote was red binned and probably will be consumed by the Roomba with no further explanation as it has done to many others I have written that were perfectly civil as well. I used the workaround of cut/pasting it as a private message to the target audience of one, in case Sonos considers me to be subversive to the community at large.

Okay, I log on at 11 pm Pacific Standard Time and two-thirds of the new posts are spam.

On the other hand the intelligent spam filter continues to shine in doing dumb things; a very long post I wrote was red binned and probably will be consumed by the Roomba with no further explanation as it has done to many others I have written that were perfectly civil as well. I used the workaround of cut/pasting it as a private message to the target audience of one, in case Sonos considers me to be subversive to the community at large.

They are still miffed about the sanitary engineer moniker.