New Sonos App

Sonos have promised to fix the problems and if they were communicating more fully and transparently the message to us would be patient!

For more detail see:

• The New Sonos App and Future Feature Updates

Why would they even go live on a useless app when there are problems😕

One would like to the the obvious!!!

Same for me - since the new app I have experienced connectivity issues (ie system not recognised) as well as not able to play favourite radio stations any longer

I’ve had a SONOS Play 5 gen1 and 2 SONOS Play 5 Gen 2.

I was disappointed when SONOS moved to the new app, which did not support gen 1, but I lived with it, since my gen 1 speaker is out in the garage workshop, not connected to my other 2 speakers (gen 2).

SONOS then later (improved??) fiddled with the app, and made my music library on my android device, not accessible. - - -  Grit my teeth and bear it.

Now SONOS has dropped the garage door on accessing my entire music library on my PC. Really concerned about my PC security. Now I have to blow another $150 for an NAS drive and move my music over - - - - REALLY ???!!!.

Sonos should be providing every owner a  $150 certificate, or else redo accessibility on the apps.  Personally, I’ve had it !!!

Sonos makes great hardware but their apps stink ! Their 2nd release in June of the new app is still cluunky. I pullup the app on my android tablet - nothing there. Redo 2-3 x, finally finds speakers. Meanwhile my wife is trying to access speakers on her android - Nothing to be found..

I think the SONOS CEO thinks he’s putting out a great product, because he has 24/7 yech support, unfortunately, I don’t. I just want to paly my music.

Put em up for sale on Craigs list - - - - Buy bluetooth speakers..

Thata all we want, to keep it simple 🙏

Can’t believe SONOS put out such a crappy app.  If it is this hard for me, and I am very experienced with SONOS, then new users have to be returning their equipment.

I have same issues as the person beginning this string.  Speakers not responding, then respond delayed, and then wrong speakers play.  Difficult to change volume on individual speakers.  And many more issues.  

UGH

Sonos, you need to realise that you have a serious problem with your latest app. If you can't reverse us to the old app,  you might as well shut up shop and declare bankruptcy because this is a total disaster to all of us who used to love your system.

There are less than 1000 people who’ve registered since the update (even including the hundreds of obvious socks).  Now let’s say maybe 10 times that actually are having problems and don’t register, so call it 10,000.  So those 10,000 having problems are the reason why Sonos should declare bankruptcy and leave millions of users who are having no problems stranded?  

Thanks for your reply. Unfortunately I cannot understand what you are saying. Could you reply in English, thanks.

Something tells me that’s not going to help.  So, I’ll pass.

English would help, gibberish does not.