Contributor I

May 2024 Update

Forum|Forum|2 years ago
May 12, 2024
23 replies
735 views

Dear Sonos,

Please revert back to the previous OS. This update is shocking and not an improvement at all! The functionality of the app has gone and my favourite function, the alarms, are gone! This is extremely frustrating as I have alarms set for every day and currently they are still coming on and I can’t change them without unplugging my speakers! What a joke.

You have not only made the app difficult to use, when there was nothing wrong with the previous version, but you’ve also managed to not allow your customers to decide whether or not they want to switch to the new OS or keep the classic OS. This should be an option, without question!

Please bring back the option to revert back to the original OS immediately!

Thanks

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Lumagofi7

Lyricist II

SONOS PLEASE REVERT BACK TO PREVIOUS APPLICATION

WHAT A * AND FAKE UPDATE

honestly, what the hell application did they do? I'm fed up with this new version of the application. Nothing but NOTHING WORKS WELL where is the good old SONOS application? please……. Honestly what a * UPGRADE

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

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Anonymous

Dear Sonos

After updating Sonos app, i don’t understand why, concerning the EQ, the balance between left/right has disappeared…???? it was a good way to re direct the signal depending on the configuration of yr room.

this update is useless..and, also, there’s no way to go back to the previous one??

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cpalmer74

Prominent Collaborator I

They hear your concerns. Features you expected will be rolled back into the product in the coming couple months.

I heard this company was led by a ceo. Not sure though.

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Anonymous

thanks for yr reply.. wait and see...

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Billyb59

Lyricist III

I am finding a lag on opening the Sonos app on my iPad, is this happening to anyone else?

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UkeNGuitarPlayer

Lyricist I

I'm not chuffed about having to wait for months to be able to use my speakers.

Just tried using Spotify account on my phone and it was able to find the speakers and we are listening to our playlist now

Try going in from your streaming account instead of the Sonos software

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LTG

Lyricist I

The update really is a disgrace!!

All things I loved about are gone, now it has become only a very expensive streamingbox. No playlist, timers, even regular radios are difficult to find.

Does anybody know how to roll back to the previous version.. .. Waiting months to use my files on my NAS are not what I signed up for..

SONOS DO SOMETHING USEFULL

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Bazar

Trending Lyricist I

Am currently looking at alternatives. Have had enough. The Sonos app was bad at the best of times but this latest update is unbelievable. Can’t now connect devices, with repeated message telling me to try later. Utter rubbish. What a shame.

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martin.s

Contributor I

Since the latest update, I’m finding it very difficult to change rooms! It always defaults to one speaker, and the only way I can get it to play on a different speaker is to select both, Apply, then deselect the default and Apply again.
Also, why is there no longer alphabetical navigation for the music library?
Did anyone actually test these changes on a standard device before rolling it out?

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Bazar

Trending Lyricist I

Still no response to my request for help/compliant. Worst service I’ve had since stupidly eating on Champs Elyse’s in the 90’s.

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