Enthusiast II

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Is it true that sonos is getting rid of support for one's own music library?

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It seems hard to believe, but that seems to be the unanimous “rumor” here. I am hoping it’s just because the implementation in the new app immature, and that maybe some time in the future this will work again.

But, could Sonos comment? Is the support for playing from a music library going away?

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nik9669aAnswer

Senior Virtuoso

This has information on coming (returning) features for the next few weeks…

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Airgetlam

Entirely up to you if you want to resolve your issue. I wouldn’t expect Sonos to go back on their choice to remove insecure methods of accessing local library files. And, there is, unfortunately, no guarantee that the issue being experienced by one poster in this forums is the same as yours.

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Bruce

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SlamDesi

Renowned Enthusiast II

Entirely up to you if you want to resolve your issue. I wouldn’t expect Sonos to go back on their choice to remove insecure methods of accessing local library files. And, there is, unfortunately, no guarantee that the issue being experienced by one poster in this forums is the same as yours.

Well, who knows where all the dust will settle from this. I will say that, for Sonos, they’ve made an extremely large marketing blunder with this… hiccup. To put the responsibility on the customer to resolve issues with their products is naive at best. Currently, I’m idling and taking an extended wait-and-see approach. Thanks for your thoughts, Bruce. Brad

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osm

The support article on adding local library has been updated: https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

Now includes instructions on creating network shares for Windows and Mac folders and then adding these to Sonos system using the networked device option.

Prior references to adding Windows/Mac folders using "my music folder" and "another folder or drive" options have been removed. It seems to be anyone waiting for those old broken methods to be fixed should really stop waiting and move into the network sharing method.

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Malkie52

Contributor I

Thanks for info re update. That has allowed me to connect to my music library.

It works fine but album art visible on PC but not on android app

A ideas why?

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osm

Thanks for info re update. That has allowed me to connect to my music library.

It works fine but album art visible on PC but not on android app

A ideas why?

I think album art is just one of the missing features in the new mobile app that will hopefully be added back at some point. I’ve had no issues with connectivity to my NAS-based music folder since the new app was first launched in May, but album art has always been missing since then.

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Gee 2024

Contributor I

It seems hard to believe, but that seems to be the unanimous “rumor” here. I am hoping it’s just because the implementation in the new app immature, and that maybe some time in the future this will work again.

But, could Sonos comment? Is the support for playing from a music library going away?

They won't come out and say that. Maybe most of the company even believes it's untrue. Rather than make an official announcement, It's more in their interest to be able to claim they support your file library, then make it increasingly unusable over time so that more people abandon the whole notion of actually owning a collection of music files. I would not be at all surprised if this turns out to be actual corporate strategy to drive more business to the streaming services they partner with.

I think that they are planning to charge a monthly fee just to use your own speakers. Now that they are a publicly traded company there is enormous pressure on them to increase revenue. I just hope there is a genius software programmer out there who develops a bypass/workaround to the Sonos app so that we can be free of their management forever.

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Bryce_1

Contributor I

It seems hard to believe, but that seems to be the unanimous “rumor” here. I am hoping it’s just because the implementation in the new app immature, and that maybe some time in the future this will work again.

But, could Sonos comment? Is the support for playing from a music library going away?

They won't come out and say that. Maybe most of the company even believes it's untrue. Rather than make an official announcement, It's more in their interest to be able to claim they support your file library, then make it increasingly unusable over time so that more people abandon the whole notion of actually owning a collection of music files. I would not be at all surprised if this turns out to be actual corporate strategy to drive more business to the streaming services they partner with.

There is absolutely no evidence or mechanism to substantiate the claim that there is a corporate strategy to drive business to 'partner' streaming services. Many of the music services are free to use so where's the incentive to cripple music library access?

Owning and storing large collections of music files is a diminishing practice generally. Nothing to do with a Sonos driven conspiracy to kill off personal file creation and storage.

You’re right. My comment was speculation, and probably a little paranoid. But I do think the declining quality over time that drove me to that mindset is worth calling out.

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User213936

Contributor I

Thanks! And of course LOL : “coming in june - ability to use your Sonos again”

now they are saying july!

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Zepa77

Lyricist I

Another user totally disappointed with Sonos.

My library contains music not available on streaming services. I can access it by re-adding the library every day, which takes over an hour as it re-indexes. Such a waste of time, and it disappears each time Sonos restarts.

I will not touch another Sonos product until this is fixed and would not recommend Sonos to anyone right now.

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Solomiilo

Contributor I

Every day I check to see if the June now July update to allow the system to be usable again is available. Does anyone know if the search function for music libraries will be available in July or will it be further postponed until August. I can't believe a company would freak out a large proportion of their user base by releasing such a shoddy, rushed piece of software. Shocking.

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