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Prominent Collaborator I
May 11, 2024 1:54 PM UTC
Question

Interested in class action against sonos?

Insofar as ways to move forward, might we be able to get a little team of lawyers together to pressure the board to respond to our concerns?

 

 

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215 replies

Headliner I
Jul 19, 2024 5:42 PM UTC

Yes

Not for the app design, I don't care

But for the system becoming crap

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Lyricist I
Jul 29, 2024 11:41 PM UTC

Sonos has an effective monopoly on Wi-Fi connectivity for entertainment speakers. Any class suing needs to recover enough to diminish that Monopoly not just repair the damage they have done to the hundreds of thousands of users. Shoot only needs to recover enough to pay the lawyers and make the service what it was years passed. I don't think anyone wants money out of this they just want the god darn thing to work. 

 

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Aug 6, 2024 7:22 AM UTC

interested here but can non-americans join?

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Ted the wonder dog
Trending Lyricist I
Aug 6, 2024 10:10 AM UTC

I am very  interested, i’m in the UK

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sigh
Prodigy II
Aug 6, 2024 10:16 AM UTC

I am very  interested, i’m in the UK

Well we do have solicitors, lawyers and consumer advice services in the UK, so why not go talk to one of them and see what options you have?

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Ted the wonder dog
Trending Lyricist I
Aug 6, 2024 11:22 AM UTC

So are you saying that a class action has not been started in the Uk yet?

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Prodigy III
Aug 6, 2024 11:46 AM UTC

@Ted the wonder dog lots of talk but when push comes to shove nobody seems to actually want to engage with the legal profession or at least does not want to describe the outcome of such conversations.

 

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Prodigy III
Aug 6, 2024 12:00 PM UTC

So are you saying that a class action has not been started in the Uk yet?

Nope. And nor will it.

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Ken_Griffiths
Aug 6, 2024 12:05 PM UTC

I can use a variety of things to play audio to my Sonos speakers, including AirPlay, Bluetooth, ‘direct control’, line-in audio, UPnP/DLNA, Sonos App, 3rd-party Apps, TV Apps/devices (& chromecast) Alexa, Google & SVC voice control/playback… so I’m not sure there is a case for ‘class action’ here, whilst Sonos rebuild their new ‘free’ Sonos controller App from the ground up, but then again I’m no expert when it comes to legal matters, but the music/audio has never stopped playing here, not least because of the various options I’ve mentioned, which Sonos presumably have helped to provide and left in place for audio playback on their hardware.

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Ted the wonder dog
Trending Lyricist I
Aug 6, 2024 3:13 PM UTC

I had a sonos system, 4 x Sonos play 1, 1x sonos Amp, 2x Sonos move, 2x Sonos play 3, 1x Sonos boost.

all worked great for 5 years, then the update of doom hit me, system went flaky, I spent a lot of time trying to get it working but every time I got up and running, incompetent devs at Sonos would force another update and send me back to the beginning again. I gave up.

So you can understand maybe why I’m pissed, and amazed that there seem to be some Sonos fans on here , posting on threads that plainly aren’t for them.

 

 Moderator Note: Modified in accordance with the Community Code of Conduct. 

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