Well, I bought into this SONOS system and it used to work awesome. Now, it’s crap. Now I have all of these components and they're all as good as paperweights now. I cannot get this BS system to work anymore for anything. I have submitted diagnostics, well when the system will allow me to anyways, most the times I cannot even submit diagnostics because I can't connect to it or it just simply won’t let me. I'm so frustrated with this system. I have speakers in every room of my house and I sure wish I could control them. My speakers drop off, one room will play one thing while the rest of the house is on something else or just gone. I've spent time with the techs on the phone. I've had to go to every single piece of equipment and unplug it and plug it back in. I just want to listen to music in my house but I guess I put all my money into the wrong system. Anyone have a better system they are using now cause I'm ready to throw thousands of dollars away to get music in my house. Sucks so bad. So frustrated. I hate SONOS now.
I hate SONOS now!!!!
+19The code for Sonosnet is WM:0 (see Check if Sonos is in a wireless or wired setup | Sonos). S2 is the operating system you are on. When one (older - the newer devices do not do Sonosnet) device is connected by cable all (older) devices go over to Sonosnet. So if you want to go over to full wifi no device should be cable connected.
Maybe this will help too: Recommended settings for using Sonos on wireless networks | Sonos
I have a Port connected via Ethernet. It’s OK to do that as long as you turn Disable WiFi on the Sonos device connected via Ethernet. That option, in my case, is in Settings-Port (Room name)-Port (under Product)-Disable WiFi. This keeps the Sonos device from broadcasting SonosNet.
Of course if you believe the label that says "disable wifi" you will find you have issues with things that require the internal radio be active.
Not an issue on the Port but if you want surrounds or a Sub in that Room you'll need the radio active.
+19
Got a question…. I have a Sonos Arc. At this time it is connected to the network wirelessly. If I wired the Arc it would then broadcast the 2.4 SonosNet. So your saying if I checked Disable WiFi on the Arc that I would loose both the 2.4 SonosNet & the proprietary 5 for bonded speakers?
It’s been covered extensively, the ‘Disable WiFi’ is mislabeled. It in fact disables all radio emissions from the device, not only what we call SonosNet, but also any 5Ghz transmissions to the surrounds. They should continue to work, if they’re also wired to your router. But if they aren’t wired, they should stop working.
I’d think this is fairly easy to test.
I tried the wired Arc, with the wifi/radio disabled and Ethernet to a Sub and surrounds a long time back and my network didn't do a great job of getting good the music to them. Ethernet to any of my Sonos is long gone and my home wifi and the 5 gHz Sonosnet are doing a perfect job.
The 2.4 gHz Sonosnet is not available on newer Sonos making things easier.
I have 20 Sonos devices. I spend so many time. Was nice but now I m done. Sorry Sonos. For small installations it is ok. But larger… you can forget. Too long… too complicated. We are in 2026. Although you good in sound quality I have to go with other solutions. Again Sonos is good, really. But for large or complex integrations solutions… really not ideal.
I have 32 Sonos devices and no issues. There is most definitely a network and/or configuration issue. You can give us more information about your issues and network or just run a diagnostics, make note of the reference ID (do not publish it in the community) and call Sonos Tech Support.
Maybe you could start a new thread with a focussed subject title such as “Help needed configuring eero network” and see if anyone comes forward with their working solution?
I will try this for sure. Thanks everyone for your help.
With those devices listed, I’d downgrade everything to run on the S1 app.
What are the disadvantages of doing that for my S2 products? And you mean to downgrade all of my S2 to S1? Thanks.
Hi
Downgrading S2 products to S1 is not something I’d recommend. That’s taking your Sonos backward. It’s like trading in a 2026 model car for a 2016. Your profile doesn’t show what Sonos products you own which is another reason I can’t recommend downgrading.
Need to know why you are considering doing so as it sounds like network issues. Network issues will not be resolved by downgrading S2 products to S1.
With those devices listed, I’d downgrade everything to run on the S1 app.
What are the disadvantages of doing that for my S2 products? And you mean to downgrade all of my S2 to S1? Thanks.
I downgraded all the devices I use for music listening to S1. All the home theater products are on S2. It may not be recommended, but it was like using the system I originally bought and loved. Especially if your internet is not the greatest.
Sonos app version compatibility
Downgrade a Sonos product to S1
Set up separate S1 and S2 Sonos systems
Known limitations with separate S1 and S2 Sonos systems
With those devices listed, I’d downgrade everything to run on the S1 app.
What are the disadvantages of doing that for my S2 products? And you mean to downgrade all of my S2 to S1? Thanks.
The main disadvantage is that you can’t add new s2 only Sonos products to your s1 system.
But the main advantage is that your older Sonos devices will run much more reliably on s1 than s2 (in my experience). You gain a few features over s2 as well.
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