horrible update to app

Totally agree with this. Im a big Sonos fan, but this update is a nightmare. @Sonos Please roll back to the latest version and first start testing with a newer version and please first check in with experienced users to check if it's an improvement and test it. 

This update is very bad. This way Sonos shows to have no respect what so ever for customers.

Roll back this update ASAP!  I cannot edit my playlist, cannot delete, add or move songs.  This must be the worst update I have ever experienced.  I was already tired of Sonos and the endless technical problems. This is the final straw.

Terrible Terrible Terrible

The worst "update" ever. Messed up volume features, missing products, not f8nding playlists, etc....

I can not believe that a human being approved this update. Most probably it was an automatic AI update!

Thank god, i have a device that still has the good (old) version of the app and i can use my Sonos speakers.

This update is terrible nothing is working !

Utter Shambles 

Been a big fan of Sonos, though the software has always been the Achilles heel.  But this update is a disaster for me and the way I wish to listen to my music collection and multiroom “functionality”.  Just spent a lot upgrading and this is a shambles.  Whether I’d buy Sonos headphones at this point depends on how this fiasco is addressed and rectified.  I do understand the need for software changes but if I am told the new app is a “courageous” improvement, suck it up and don’t worry I will be able to access my music and system in a few months, the failure to understand my situation will certainly mean no Sonos headphones for me.

What a dreadful update. So glad they didn’t roll out an update to the app on Mac as that still works fine. Maybe it’s my ignorance of the new app but on IOS I can no longer search for songs in my local library; it only searches streaming services. I used to enjoy queuing up songs from my library but can’t see how i do this now? Maybe it’s there but it’s not very intuitive if it is. This is one hell of a crap update and whoever was responsible for deploying it should be sacked,

What happened to play next or add to queue!?!?  Not liking this update at all.  They keep this up and I'll switch speakers.  Ridiculous.  I can't vouch to friends and family with these kind of updates...

As others have said this is a terrible update specifically for me so far:

1. Slow to load, UI initialises but then sits their flashing while it refreshes state making it unusable for up to 10 seconds
2. Adjusting the volume of a specific device now takes more clicks
3. Adjusting the volume of a specific device often just doesn’t work, you slide your finger over the slider and it doesn’t move
4.  Adding a device to a group takes up to 30 seconds until it starts playing
5. The button to close volume sliders is labelled apply when there is nothing to apply as volume changes are applied on the fly so done or close would make more sense

All these noticed within 2 minutes of using the update 80.00.04 on iOS on iPhone 11.

As someone who works in software development these types of regressions really shouldn’t make it through QA and when they do you need to act quickly. With the number and breadth of issues I would recommend you strongly consider reverting the release to give your development team to address all of the issues in this release and also do a retrospective on how a release with so many glaring issues was approved for release