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Contributor I
May 9, 2024 12:59 PM UTC
Answered

horrible update to app

sonos what have you done ? 

the app was working fine - now a nightmare 

no group volume 

can’t shut music off in one room 

no sleep timer 

very very disappointed 

 

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Hornet305Answer
Collaborator I
May 9, 2024 1:33 PM UTC

Agree; Sleep Timer - Gone

Calm Radio - returns error message “Something Went Wrong”

Album Art no longer shows when playing from Music Server

The 3 buttons on the Currently Playing screen no longer brings up a menu - instead an error message “Unable to Load, Some information is missing from the content”

64 replies

Lyricist II
May 9, 2024 7:40 PM UTC

Sonos…. what have you done…  You took everything I like about the app and removed it.

 

I have a large library, 1000’s of songs.  I play them in different ways, sometimes by genre, sometimes by artist, sometimes by song.  I go to my music library (which no longer shows album art) and I would select a genre (or a group or a song) with a long hold and then select “Play Now”, or “Add to end of Queue”.  Now that no longer is an option.  Why?  If I select a group with a long hold my only option is “Save to Sonos Favorites”.  WTF.

 

I can longer easily see my queue, and I can no longer clear my queue.  Why?  I can no longer select music to play by selecting “All” under the artist or genre.  All I get is “Pin collection to home”.  What does that even mean?  If I am forced to add all this to my home screen it will be unusable.

 

This is really terrible.  So far I have not updated the app on my tablet, so I can still use the old version.  My phone is now unusable due to the update.  I am sure at some point my tablet will update as well.  

 

Not sure what to do.  I have three different Sonos systems and my daughter liked mine so much she got her own,  

 

Please roll this back.

 

etdown

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Lyricist I
May 9, 2024 8:36 PM UTC

Please pull back app

it is useless 

no sleeptimer

alarm does not work

overview lost

even slower than the last app

 

is is an outrage it has been released as is  

 

when new versions at least same level of functions as old one  

 

shame on you Sonos

 

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Trending Lyricist I
May 9, 2024 8:39 PM UTC

At least you have functionality. I’ve lost all device connections. Useless 

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Lyricist I
May 9, 2024 9:03 PM UTC

Waooo that is not good. 
yes that is a miss 

 

is I didn’t have so much money in the product. 
they would be out of here. 😩

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Weekendhacker
Contributor I
May 9, 2024 9:19 PM UTC

Functionality is more important than connecting to steaming services and fancy graphics. This update bricked my system. It doesn’t even recognize my system.

Me too 🤬🤬🤬

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Trending Lyricist I
May 9, 2024 11:29 PM UTC

Every time I try to use the app, I see the “Sonos” splash score for what seems to be an eternity … and then it just goes away. It does seem to be running in the background, and I can scroll to it on my iPhone. I’ve yet to upgrade on my iPad, and won’t until the app is more stable has gets back functionality it used to have. 
 

the loss of the sleep timer, as others have noted, is an epic fail!

All of my Tune In radio stations broke. Don’t remember having been required to have a tune in account, but I’ve been using it to stream radio stations since I first got my Sonos soundbar about 7 years ago. 
 

no idea how the stations are sorted in my “favorites” list. I used to tweak the names to add numbers at the front of a station name (eg, “10 WABE” so that station was first on my list. Can’t do that anymore. The one Amazon station I had saved translated fine, but still has “33” in its name

 

changing from one station to another now involves three steps rather than ones 

 1.  the station icon (this used to be the only step needed!)

  1.  press play
  2. press”done” to get back to the Home Screen

aaaaaarrrrrrgggggghhhhhh!

 

 

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Trending Lyricist I
May 9, 2024 11:34 PM UTC

Every time I try to use the app, I see the “Sonos” splash score for what seems to be an eternity … and then it just goes away. It does seem to be running in the background, and I can scroll to it on my iPhone. I’ve yet to upgrade on my iPad, and won’t until the app is more stable has gets back functionality it used to have. 
 

the loss of the sleep timer, as others have noted, is an epic fail!

All of my Tune In radio stations broke. Don’t remember having been required to have a tune in account, but I’ve been using it to stream radio stations since I first got my Sonos soundbar about 7 years ago. 
 

no idea how the stations are sorted in my “favorites” list. I used to tweak the names to add numbers at the front of a station name (eg, “10 WABE” so that station was first on my list. Can’t do that anymore. The one Amazon station I had saved translated fine, but still has “33” in its name

 

changing from one station to another now involves three steps rather than ones 

 1.  the station icon (this used to be the only step needed!)

  1.  press play
  2. press”done” to get back to the Home Screen

aaaaaarrrrrrgggggghhhhhh!

 

 

Oh. It also turned on the automatic updates for the hardware firmware. I turned this off long ago, partly because I want to know when an update is happening but mainly because several years ago every update results in 20-80% of my 5 Sonos speakers failing to update properly.  So I want to update when I have time to run around and reboot the ones that failed. 

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Lyricist III
May 10, 2024 12:43 AM UTC

Since the update this week my Sonos says it's connected to SPDIF... There is NO SPDIF in my entire home!!!! WTF Sonos people??? Why would you push out an update with no bets, no support papers, no recourse. Please roll this back.... Ooooooooooo but we now have a black Sonos icon!!! Which looks like **** on a phone set to dark mode. I really hate to say it but someone needs to be fired over this **** storm!!!

Moderator Note: Modified in accordance with the Community Code of Conduct.

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Lyricist II
May 10, 2024 1:07 AM UTC

Horrendous update.  While S2 left a lot to be desired, the omissions in this one suggest that no one who used the system had any input.  Unable to search my painstakingly crafted music library over many years?  No timers or alarms?  Unable to use XM Radio?  Worse Multiroom connectivity than before?  No volume level numbers anymore?  More difficult to navigate menu?  What in this update is worthwhile?  Would go right back to S2 if that becomes an option.   

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Lyricist I
May 10, 2024 3:19 AM UTC

Sonos-

 

it's obvious you really screwed up this app roll out. Please admit you are wrong and give people the ability to downgrade back to the old app until you get this working. It is shameful that you did not even test this properly before releasing.! 

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