Contributor II

Answered

did you just delete my post? (topic: Petition - extended life support)

12 replies
813 views

Did my post on this community feedback forum violate community standards? It seems to have disappeared. Please clarify.

Thanks,

Tobias

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Ryan SAnswer

Retired Sonos Staff

I found it and moved it here: https://en.community.sonos.com/wireless-speakers-228992/community-feedback-and-suggestions-6836044

Let me know if you’d like to change the title, I can fix that for you.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

Edward R

Retired Sonos Staff

Hi, Tobias. It may have been merged with the main topic, as all conversations surrounding this issue have been placed in one depository. I will look through that thread shortly and separate it, if so.

Try searching our articles for help with your question: https://www.sonos.com/en/support

sounder030Author

Contributor II

Thanks Edward - any success?

Ryan SAnswer

Retired Sonos Staff

I found it and moved it here: https://en.community.sonos.com/wireless-speakers-228992/community-feedback-and-suggestions-6836044

Let me know if you’d like to change the title, I can fix that for you.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

A

ArtAngel

Contributor I

Did my post on this community feedback forum violate community standards? It seems to have disappeared. Please clarify.

Thanks,

Tobias

My post has gone as well!

Ryan S

Retired Sonos Staff

Hi ArtAngel, your post was moved to the main thread on the discussion. It’s located here.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

sounder030Author

Contributor II

I found it and moved it here: https://en.community.sonos.com/wireless-speakers-228992/community-feedback-and-suggestions-6836044

Let me know if you’d like to change the title, I can fix that for you.

Thank you for recovering my post. Could you please re-name the subject to: “Petition: offer extended life subscription for older products“?

Thanks!

Edward R

Retired Sonos Staff

I’ve done that for you.

Try searching our articles for help with your question: https://www.sonos.com/en/support

O

OCTO

Contributor I

They have just deleted my post….unbelievable

Ryan S

Retired Sonos Staff

Hi @OCTO, I responded to your other thread too, but no posts of yours have been deleted. We are not and will not delete posts that don’t break the terms and conditions of the community. The post you’re looking for was moved to the main discussion topic for the issue you were posting on. It’s important to keep the discussion all in one place so that everyone can get the same information.

Please see here: https://en.community.sonos.com/announcements-228985/end-of-software-support-clarifications-6835969/index48.html#post16396584

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

O

OCTO

Contributor I

Hi Ryan...I can see why you guys have done this….to minimise exposure, and roll all these ‘negative’ posts into one thread...clever. It’s clear to see that if SONOS don’t do something drastic here (offer 70% discount to upgrade for instance) to rescue this situation there will be no SONOS in 12 months….as word will spread fast. Instead of everyone recommending Sonos to their friends, they will be doing the polar opposite.

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