Considering leaving Sonos entirely?!

No, it won't. 

@jgatie It is with regret that I inform you that the static address procedure did not work. In fact, it only worked for 2 days and the problem came back, moreover connecting a device with the ethernet cable did not help.

I always have to plug in 75% of my devices to solve the 10-15 seconds unsync and dropouts. I decided to redo your entire process from scratch a second time.

In summary, rebooted all my devices in my house in the order mentioned, including modem, wifi, sonos devices, cell phone, pc, etc.

I confirm that the reboot worked because at the end of the ip address of each device the number has changed for each of them. Then I applied the static mode and I confirm that it is well applied for each of the 6 because I did a second check of my parameters in the advanced mode of orbi.

After more than 100 total hours of diagnosis and procedures, impossible to operate Sonos at home. I have never had so many complications with an electronic device in my entire life. Sincerely.

As mentioned earlier, the recommendation is to use the Orbi mesh system in ‘bridged’ mode as ‘WiFi Access Points’ to a decent router, to also disable the routers own WiFi adapters and where practical, cable the hubs back to the router, or an adjacent switch. I would consider that as you have likely tried everything else in the last two years, or so. I still think it’s worth a try.

@Ken_Griffiths Can access point mode mess up my other devices in my house? Will I still be able to go back without having to factory reset my network?

Just use the exact same IP subnet on the chosen router. The wireless network will be the same SSID/password too, so your WiFi devices will connect as they do now .. The wired devices need to connect back to the router, or to an unmanaged ‘primary’ switch off that router.. All will just continue to use the same LAN subnet as you have presently with your Orbi router.

You ideally need to re-do the device reservations in the 3rd party routers DHCP reservation table aswell.

If practicable, wire the Orbi hubs back to the router, or the primary switch.

Don't wire any Sonos products.

I have setup my system for the WiFi mesh network to be able to switch between router mode and bridged AP mode - When setup correctly, it takes minutes to switch between the two modes.

I would advise that you switch off the routers WiFi adapters when the Orbi hubs are in bridge mode.

Hope that assists and that it works for you.

This is starting to go beyond my area of ​​expertise and most of the things you talk to me mean absolutely nothing to me. It would take me another 5 to 10 additional hours before I fully understand this with no guarantee of success. In addition, additional hours would have to be added to put everything back as before if a compatibility problem arises during this process. I believe that in this situation that the wired connection proves to be the best short-term option. If only we could test sonos products in store and that would allow me to understand better. However, to the great disappointment of sellers in the region, no demo sound devices are provided to Canadian sellers at this time. I am disappointed with this abnormal situation. I imagine there are reasons behind this…

@Ken_Griffiths

Thanks for the follow up. I will probably try this on my next free day. That said, I had the privilege last Friday of talking on the phone with one of the most reputable store selling sound products in the country. This store sells products such as Bang & Olufsen, Bower & Wilkins, Burmester, Canton, Marrantz and more.

The technician who takes care of the home installations to whom I spoke told me that he already knows this problem and that Sonos is simply not stable after 3 devices or in multi -room.

It is sad that we have reached a subject of more than 68 comments and soon 1000 views without any comments from official sonos members (or who are not retired).

Sounds rather like the technician is perhaps just planting a seed so that you might purchase something from them in the future.

There are lots of users who hang around these forums that have far more speakers than the number mentioned, myself included …and from a personal point of view, I don’t encounter any issues running all my Sonos products on WiFi, or SonosNet, but then again I don’t choose to use Orbi WiFi mesh and would not personally choose to run that setup in router mode anyway.

If I had your setup I would have opted to run it in ‘bridged’ AP mode with the hubs wired back to a main router instead, as has been suggested in the past.

Sonos Staff have commented in the thread I linked to in my earlier post and even provided the link to how to switch the Orbi setup to ‘bridged AP’ mode and that’s why I referred you across to that thread.

If you want to believe the technician you spoke to, then that’s entirely up-to you, but it sounds like a bit of a sales pitch to me.

Anyhow, I sincerely hope you find the answers that you’re looking for.

This has not been my experience. SONOS does require a more competent network setup as Rooms are added.