Class Action Lawsuit re New USELESS App Class Action Lawsuit

Great analogy and exchange. Since the downgrade, we  still cannot EDIT QUEUE, which was a key feature of the Sonos experience for many customers. At least we have this forum to vent.... I hope Sonos monitors this forum routinely.

It’s now Sept/Oct for queue management, as they have said.

Thanks I hadn't seen that news.... glad to know that it's coming back! 👍

I find it interesting to find out the things different people considered key features and how their usage is different to mine.

I don’t think I’ve ever used the edit queue, even when I first started with Sonos back in 2007. Add to queue, play next all the time, but edit queue not that I recall.

My listening habits are mostly album based, so using Add to for adding a bunch of albums to a queue to leave running for hours I would use all the time. Occasionally I might just add individual tracks to to the end of the current queue.

Similarly I have never used the playlist feature.

I think my biggest surprise after the initial app upgrade was seeing just how many people used the alarm. It wasn’t something I was consciously aware the app supported. I have an external home automation running morning wakeup routines in my home and it would start playback of music on Sonos speakers amongst triggering other things like blinds partially opening around the home.

The breadth of different functions, ease of use and integrations that were useful to me is what I considered made the price premium of Sonos worth it over competitors.

I’d love to see some of the functional data sonos collect, anonymised and published to show usage of the different functionality across users.

Yes, I was very surprised to see how many people use the alarm, since I've NEVER used it.

Between me and my wife, we have about 20 playlists across 3 sources (YouTube Music, Napster, and Sonos). I've given up on using my personal digital PC library as a music source, but would enjoy getting access to that music again someday (tracks from about 300 CDs).

To get the "personalized radio" effect, I shuffle single or multiple playlists and any new song additions, view the first page or two of songs in the queue, delete any that I don't want to hear during that session (depending on mood, audience, etc.), and/or rearrange the order if, for instance, I see 2 songs from the same artist in a row. I cultivate my listening sessions nearly 100% of the time at least twice a day (I'm retired 😊).

Alarm has been my main function around here.
In the early 70s, I used to listen to a freeform radio show
that would broadcast from 8PM to 1AM, Mon-Fri, and
would feature special segments - usually half-hour or
hour-long ones - that featured various special audio “subjects.”
Having the SONOS setup, I could create different folders
for each day to recreate the shows very close to the way
that I used to listen to them turned down low so that nobody
at home knew that I wasn’t getting enough sleep for school
the next day. 😄

Which reminds me of my complaint that the volume control
seems to drop off below the number 3 … so if it was still too loud
and kept your partner awake at night, you couldn’t lower it below
the “3” mark without it going silent completely.