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Contributor I
Jun 26, 2026 2:32 AM UTC

Beware free iPad messages

I just received a message from a new account with no posts, Administrator_Jason, offering a free iPad. 

The message contains a link that looks like it is from Sonos.com but it is to presentnow.com. This has all the red flags of a scam. 
 

Just a warning to be careful about what you click on, even here. 
 

Mark

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Pinned Reply By Jamie A

Hi All, 

We’ve started banning these accounts and have taken steps to prevent more of this type from being created. While we’re looking into longer term solutions, we’ve currently enabled account registration approval by the moderation team on the forum.

Thank you for the reports on this and for your patience.

Edit: 

I’ve merged a few threads into this one as they were made before we started banning the spam accounts.

Edit 2:

The accounts involved in sending out messages are all banned and, after making some adjustments on our end, you shouldn’t see any new messages regarding the spam link in this thread.

76 replies

Lyricist I
Jun 26, 2026 8:50 AM UTC

Same.

 

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Jamie A
Jamie APinned
Sonos Staff
Jun 26, 2026 8:50 AM UTC

Hi All, 

We’ve started banning these accounts and have taken steps to prevent more of this type from being created. While we’re looking into longer term solutions, we’ve currently enabled account registration approval by the moderation team on the forum.

Thank you for the reports on this and for your patience.

Edit: 

I’ve merged a few threads into this one as they were made before we started banning the spam accounts.

Edit 2:

The accounts involved in sending out messages are all banned and, after making some adjustments on our end, you shouldn’t see any new messages regarding the spam link in this thread.

Translate
Lyricist I
Jun 26, 2026 8:52 AM UTC

Аdministrаtоr-Paxton

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Contributor I
Jun 26, 2026 10:41 AM UTC

 

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Contributor I
Jun 26, 2026 11:09 AM UTC

I knew it was too good to be true lol

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Contributor I
Jun 26, 2026 11:34 AM UTC

How do I delete my Sonos Community account please? 
I cant be bothered with getting scammers sending me private messages via a trusted forum

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Lyricist I
Jun 26, 2026 11:37 AM UTC

Same here, this account 

Аdministrаtоr-Ulise

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Lyricist I
Jun 26, 2026 12:03 PM UTC

Same…almost got me..

 

 

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Lyricist I
Jun 26, 2026 12:06 PM UTC

It just happened to me. Sonos is not doing enough to prevent this from happening. 

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Contributor I
Jun 26, 2026 12:15 PM UTC

Hey! There’s more than 10 of us here….

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