Skip to main content
falexx12
Contributor I
May 29, 2026
Answered

Apple Music Crossfade Loud Bug

When using Apple Music service from the Sonos App, if crossfade its on, between the songs the volume increases very fast to like 100% for half a second. So for me Crossfade its unusable.

Also I would love if the sonos app could have more features for the Apple Music service or if music could be played high quality from within the Apple Music app like in Spotify but I think thats on Apple’s behalf.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Smilja
    SmiljaAnswer
    May 29, 2026

    Your issue may correlate with this topic.

    System issue | Sonos Community

    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    View in thread

    3 replies

    Smilja
    SmiljaAnswer
    May 29, 2026

    Your issue may correlate with this topic.

    System issue | Sonos Community

    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
      buzz
      buzz
      Grand Maestro
      May 29, 2026

      Sonos support does not usually respond to or log issues reported here. Issues reported to phone support will be logged. If an issue is reported a sufficient number of times (and I don’t know what “sufficient”. Is) the issue will be forwarded to the development team.

      i’ll note that there have been several similar events reported in the last couple weeks. I suggest that you record a video demonstrating one of these events along with submitting a diagnostic taken within 10 minutes of an event.

        AjTrek1
        AjTrek1
        May 30, 2026

        FYI…. No such issues with streaming Lossless AppleMusic. The genre was “smooth jazz”. See below for station and that Crossfade is active and Lossless.

        Playing on stereo pair nor with grouped stereo pairs. Speakers involved are: 

        • Era 300 x 2 with sub
        • Play x 2

         

        Together Everyone Achieves More = T.E.A.M.
        Terms & ConditionsAccessibility statement