ALARM What are the developers of the iOS app 8 on???

I think if you are going to be abusive to total strangers over the internet, you ought to at least spell the abusive terms correctly.  Unless you intended to call them a random Irish surname?

They are going abusive to me tomorrow in the morning, when because of their utter stupidity I get awakened at 5:30  despite being a public holiday.

They don’t seem to own a single brain cell if they remove such core functions from the set-up while keeping them working nevertheless.

They should be awakened by some ships siren every half hour until they get their basics done, this is a sign of complete neglect of customers wishes for pure greed and/or lazyness.

We also use the alarm and we hope this will be solved quickly because otherwise we will have to buy an alarm clock again 😴😴

Yes! Reinstate the alarm clock immediately!!! What were you thinking deleting it? And also to not inform your users about it? I just found out in time. Why do you think people have a sonos speakers in their bedrooms?

I too am so unhappy about this. An obvious miss. A basic feature removed.  No mention anywhere.  I just bought a home entertainment system months ago - please don’t make me regret it and fix this.  

 It is utterly unacceptable that essential functions such as setting alarms  and controlling audio equalizer have been removed without any prior warning or justification.

These features were not only convenient but also integral to my daily use of Sonos products. Their removal has severely hindered my experience and significantly diminished the value of your products to me.

 I expect a clear explanation for why these functions were removed and a timeline for their reinstatement. Failure to address this issue promptly will force me to reconsider my loyalty to the Sonos brand.

I urge you to prioritize the needs and satisfaction of your customers moving forward. Anything less is simply unacceptable.

Disappointed and frustrated,
 

I use the sleep function to help me get to sleep, fortunately I haven’t updated my phone app and  still have the old version on my Android phone so will need to use that till they sort it

Disabling the alarm and sleep timer functions makes the entire system completely useless for me. I’m afraid I will have to change to another system unless they get these back for our use. Is there any way to get the old version of the app back?

You can control alarms as per usual in the desktop apps. This is stated very clearly in the support article linked in the original post:

“As a temporary workaround, please use the Sonos app for macOS or Windows for full control over your system’s alarms.”

Let me restate because it seems people are literally not grokking this info:

• download the windows or Mac app
• launch it and sign in
• edit your alarms, add new alarms, remove alarms, it all works as per usual