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Enthusiast I
August 5, 2015
Question

A huge step backward--what are you guys thinking?

  • August 5, 2015
  • 280 replies
  • 15912 views
Is the new community your idea of an improvement? It is anything but an improvement. Several important threads I started have lost content. When I try and type a response, I can't see the entire response I am creating--it only allows me to see a couple of lines at a time.

I am a long-time Sonos user, and I feel that I have been slapped in the face. Sonos no longer has my endorsement.
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    280 replies

    buzz
    Grand Maestro
    April 25, 2016
    nevermind
    nicka99
    Local Superstar
    April 25, 2016


    PS - Does anyone know of a better way to reference earlier posts other than my ham fisted "(near the top of page 8)" attempt at the start of this post?
    PPS - Ratty, how did you embed the link to the other thread?


    in the top right of each post is a small icon looking like a figure of 8 /chain link. Click this (or right click and copy) and it will give a link directly to that specific post and page.

    A bit like this to your post 'near the top of page 8'

    https://en.community.sonos.com/new-community-feedback-229090/a-huge-step-backward-what-are-you-guys-thinking-6730677/index8.html#post15995484

    This site really continues to be very poor as a community platform as is really missing the most basic of features like the ability to go directly to the unread posts in a thread or sort/narrow search results according to ANY criteria at all !
    Local Superstar
    April 25, 2016
    Do you have to go to the first page of a thread and then select the last page? Winds me up but not had the inclination to create something and ask.
    BCM
    April 25, 2016
    Incredible. The email notification piece is no longer working again.
    Renowned Enthusiast II
    April 25, 2016


    PS - Does anyone know of a better way to reference earlier posts other than my ham fisted "(near the top of page 8)" attempt at the start of this post?
    PPS - Ratty, how did you embed the link to the other thread?


    in the top right of each post is a small icon looking like a figure of 8 /chain link. Click this (or right click and copy) and it will give a link directly to that specific post and page.

    A bit like this to your post 'near the top of page 8'

    https://en.community.sonos.com/new-community-feedback-229090/a-huge-step-backward-what-are-you-guys-thinking-6730677/index8.html#post15995484

    This site really continues to be very poor as a community platform as is really missing the most basic of features like the ability to go directly to the unread posts in a thread or sort/narrow search results according to ANY criteria at all !


    Nicka99, many thanks for the info on how the 8 /chain link works much appreciated.
    7x CR100, 2x CR200, 5x SP100, 1x ZP80, 7x ZP100, 1x iPod Dock, 1x Boost, 4x Play 1, 3x Play 3, 2x Play 5, 1x PlayBar & 1x Sub.
    nicka99
    Local Superstar
    August 2, 2016
    The shortcomings of the InSided platform have been called out in detail and in various locations. Here we are 6 months since inception yet still stuck with basically the same features, give or take a bit of tinkering round the edges and a grafted-on attempt at highlighting unread posts on a per-subforum basis.

    Is there actually any development going on at all? Forgive me but I have my doubts. On the face of it we're lumbered with a bespoke wheel reinvention with missing spokes.


    I just received a community survey and directed them to this topic. Lets hope someone has noticed a nosedive in community activity and actually plans on doing something about it sometime soon.
    chicks
    August 2, 2016
    I do hope Sonos isn't paying InSided much for this incredibly poor system.
    ratty
    August 2, 2016
    I just received a community survey and directed them to this topic. Lets hope someone has noticed a nosedive in community activity and actually plans on doing something about it sometime soon.
    As it's now a year since this board debuted I somehow doubt it's going to receive anything like the remedial attention demanded. Maybe it's headed for a complete overhaul/replacement?

    Apart from the odd thread with some earnest discussion this 'community' is now mostly a support site. Part of that may be a simple reflection of the changing demographic in the user base, the amount of time/money/commitment the user is willing to expend, and the fact that for longstanding customers Sonos 'just works'.
    Lyricist I
    August 14, 2016
    Hi Ratty, you didn't look very far for the password change did you, have a swift eyeball in your profile and voila it's top of the list.
    ratty
    August 14, 2016
    Hi Ratty, you didn't look very far for the password change did you, have a swift eyeball in your profile and voila it's top of the list.
    Excuse me? I don't recall commenting on the password setting mechanism.