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Enthusiast I
Aug 5, 2015 10:47 PM UTC
Question

A huge step backward--what are you guys thinking?

Is the new community your idea of an improvement? It is anything but an improvement. Several important threads I started have lost content. When I try and type a response, I can't see the entire response I am creating--it only allows me to see a couple of lines at a time.

I am a long-time Sonos user, and I feel that I have been slapped in the face. Sonos no longer has my endorsement.
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    280 replies

    buzz
    Grand Maestro
    Apr 25, 2016 10:35 AM UTC
    nevermind
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    nicka99
    Local Superstar
    Apr 25, 2016 10:35 AM UTC


    PS - Does anyone know of a better way to reference earlier posts other than my ham fisted "(near the top of page 8)" attempt at the start of this post?
    PPS - Ratty, how did you embed the link to the other thread?


    in the top right of each post is a small icon looking like a figure of 8 /chain link. Click this (or right click and copy) and it will give a link directly to that specific post and page.

    A bit like this to your post 'near the top of page 8'

    https://en.community.sonos.com/new-community-feedback-229090/a-huge-step-backward-what-are-you-guys-thinking-6730677/index8.html#post15995484

    This site really continues to be very poor as a community platform as is really missing the most basic of features like the ability to go directly to the unread posts in a thread or sort/narrow search results according to ANY criteria at all !
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    Local Superstar
    Apr 25, 2016 1:49 PM UTC
    Do you have to go to the first page of a thread and then select the last page? Winds me up but not had the inclination to create something and ask.
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    BCM
    Apr 25, 2016 2:28 PM UTC
    Incredible. The email notification piece is no longer working again.
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    Renowned Enthusiast II
    Apr 25, 2016 3:20 PM UTC


    PS - Does anyone know of a better way to reference earlier posts other than my ham fisted "(near the top of page 8)" attempt at the start of this post?
    PPS - Ratty, how did you embed the link to the other thread?


    in the top right of each post is a small icon looking like a figure of 8 /chain link. Click this (or right click and copy) and it will give a link directly to that specific post and page.

    A bit like this to your post 'near the top of page 8'

    https://en.community.sonos.com/new-community-feedback-229090/a-huge-step-backward-what-are-you-guys-thinking-6730677/index8.html#post15995484

    This site really continues to be very poor as a community platform as is really missing the most basic of features like the ability to go directly to the unread posts in a thread or sort/narrow search results according to ANY criteria at all !


    Nicka99, many thanks for the info on how the 8 /chain link works much appreciated.
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    7x CR100, 2x CR200, 5x SP100, 1x ZP80, 7x ZP100, 1x iPod Dock, 1x Boost, 4x Play 1, 3x Play 3, 2x Play 5, 1x PlayBar & 1x Sub.
    nicka99
    Local Superstar
    Aug 2, 2016 2:57 PM UTC
    The shortcomings of the InSided platform have been called out in detail and in various locations. Here we are 6 months since inception yet still stuck with basically the same features, give or take a bit of tinkering round the edges and a grafted-on attempt at highlighting unread posts on a per-subforum basis.

    Is there actually any development going on at all? Forgive me but I have my doubts. On the face of it we're lumbered with a bespoke wheel reinvention with missing spokes.


    I just received a community survey and directed them to this topic. Lets hope someone has noticed a nosedive in community activity and actually plans on doing something about it sometime soon.
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    chicks
    Aug 2, 2016 3:11 PM UTC
    I do hope Sonos isn't paying InSided much for this incredibly poor system.
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    ratty
    Aug 2, 2016 3:38 PM UTC
    I just received a community survey and directed them to this topic. Lets hope someone has noticed a nosedive in community activity and actually plans on doing something about it sometime soon.
    As it's now a year since this board debuted I somehow doubt it's going to receive anything like the remedial attention demanded. Maybe it's headed for a complete overhaul/replacement?

    Apart from the odd thread with some earnest discussion this 'community' is now mostly a support site. Part of that may be a simple reflection of the changing demographic in the user base, the amount of time/money/commitment the user is willing to expend, and the fact that for longstanding customers Sonos 'just works'.
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    Lyricist I
    Aug 14, 2016 11:58 AM UTC
    Hi Ratty, you didn't look very far for the password change did you, have a swift eyeball in your profile and voila it's top of the list.
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    ratty
    Aug 14, 2016 12:02 PM UTC
    Hi Ratty, you didn't look very far for the password change did you, have a swift eyeball in your profile and voila it's top of the list.
    Excuse me? I don't recall commenting on the password setting mechanism.
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