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rosswells127
Prodigy I
June 8, 2020
Answered

Sonos S2

  • June 8, 2020
  • 180 replies
  • 12434 views

So it is 4pm on the 8th June here and still no Sonos S2 update. Hmmmmm.

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    Best answer by larsvdberg

    Steps:

    • Update Sonos App to S1 App
    • In the S1 App go to settings → system → update
    • Update the Sonos system
    • Enter S1 again and go to settings → system → (option below, something with S2 App)
    • Download and install S2 App
    • Open S2 App, it states stat you need to update your system (again)
    • Perform system update (unplug your AMP / Active Speakers. I have my Port via COAX connected to my active speakers and it had a nasty glitchy sound during update)
    • This should be it!

    Sonos S2 App link for iOS: https://www.sonos.com/icr2_appstore (I would follow the steps above instead of downloading the S2 App to be sure that the update goes according to the process Sonos has in mind by the way)

     

    180 replies

    Enthusiast I
    June 8, 2020

    Is there an S2 app for Mac?  

     

    Also, I’ve updated my equipment, splitting off the S1 devices from the S2 ones.  Both iPhone apps kicked off a music library reindex.  The S2 has finished, but the S1 is still going quite some time after the S2 completed.  Is this expected, or has something gone wrong?

    Enthusiast II
    June 8, 2020

    Found it, on Android you need to go to System > System Tools, not System Update. There’s an option there to check compatibilty

    When I do that, I only get the option to go to version 11.1, which is the version previous to the one I updated this morning. :thinking:

    So I just went and downloaded the S2 from the app strore, that tool me to the 11.1 update page again, so I went with that and ran the the update.

     

    And now it all works fine on S2.

     

     

    melvimbe
    June 8, 2020

    I’m not sure why people are expecting Hi-Res audio  or DD+ on the Beam today.  In the case of the Beam, it’s never been promised.  For Hi-Res, Sono has hinted it was coming but never said it was going to happen today.  I get why people want it ASAP, but I tend to think the S1/S2 and 3 additional new products in the matter of 3 days is a quite a bit to deal with from a support perspective. 

    Danny
    Local Superstar
    June 8, 2020

    I am not suggesting it can run both.  Definitely not.  It wil only be visible in one of them. I just want to know if having a speaker on S2 means it can never then be used back in your S1 system.

    How Sonos dealt with this in the past is not necessarily the same - I don't see switching as an upgrade/downgrade scenario - just moving a speaker that is compatible with both OS's between them.

     

    It’s NOT possible to switch between S1 and S2 at will. You’ll have to make your mind up whether you want to migrate to S2 or not.

    Completely wrong and verified by ratty.  An S1/S2 compatible speaker can mover from S1 to S2 and back again.

    As you have stated this as fact  in many places though, maybe you will correct it to avoid confusion?

    jgatie
    June 8, 2020

    Is there an S2 app for Mac?  

     

    Also, I’ve updated my equipment, splitting off the S1 devices from the S2 ones.  Both iPhone apps kicked off a music library reindex.  The S2 has finished, but the S1 is still going quite some time after the S2 completed.  Is this expected, or has something gone wrong?

     

    For a while, legacy devices have been unable to do a incremental update, and used to off-load the indexing to a newer device.  Since it can no longer off-load, it has to do a complete scan. 

    melvimbe
    June 8, 2020

    I am not suggesting it can run both.  Definitely not.  It wil only be visible in one of them. I just want to know if having a speaker on S2 means it can never then be used back in your S1 system.

    How Sonos dealt with this in the past is not necessarily the same - I don't see switching as an upgrade/downgrade scenario - just moving a speaker that is compatible with both OS's between them.

     

    It’s NOT possible to switch between S1 and S2 at will. You’ll have to make your mind up whether you want to migrate to S2 or not.

     

    See Ratty’s previous post.  He was able to switch a speaker between S1 and S2 without issue.  

    Danny
    Enthusiast I
    June 8, 2020

    Is there an S2 app for Mac?  

     

    Also, I’ve updated my equipment, splitting off the S1 devices from the S2 ones.  Both iPhone apps kicked off a music library reindex.  The S2 has finished, but the S1 is still going quite some time after the S2 completed.  Is this expected, or has something gone wrong?

     

    For a while, legacy devices have been unable to do a incremental update, and used to off-load the indexing to a newer device.  Since it can no longer off-load, it has to do a complete scan. 

    I never knew that.  Thanks for the quick response.

    ratty
    June 8, 2020

    Is there an S2 app for Mac?  

     

    Also, I’ve updated my equipment, splitting off the S1 devices from the S2 ones.  Both iPhone apps kicked off a music library reindex.  The S2 has finished, but the S1 is still going quite some time after the S2 completed.  Is this expected, or has something gone wrong?

    The time to index will depend on the CPU horsepower of the ‘Associated Product’ -- which does the actual work -- and the bandwidth of its connection to the library storage.

    Lyricist I
    June 8, 2020
    Smilja
    June 8, 2020

    I am not suggesting it can run both.  Definitely not.  It wil only be visible in one of them. I just want to know if having a speaker on S2 means it can never then be used back in your S1 system.

    How Sonos dealt with this in the past is not necessarily the same - I don't see switching as an upgrade/downgrade scenario - just moving a speaker that is compatible with both OS's between them.

     

    It’s NOT possible to switch between S1 and S2 at will. You’ll have to make your mind up whether you want to migrate to S2 or not.

    Completely wrong and verified by ratty.  An S1/S2 compatible speaker can mover from S1 to S2 and back again.

    As you have stated this as fact  in many places though, maybe you will correct it to avoid confusion?

     

    I’ve been told otherwise by Sonos support. We’ll see. To be accurate, I’ve been told that it is not possible to perform a downgrade from S2 to S1.

    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)