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Alonzo Mosley
Headliner I
August 28, 2022

Won't Update Music Library, Part 2

  • August 28, 2022
  • 112 replies
  • 1666 views

A continuation of this thread.

 

Now, even when I manually update, it won’t play music.

 

The controller shows all albums and songs, and also album art - so clearly it’s pushing/pulling info to and from wherever. But it tells me it’s “Unable to connect” to the server address.

Every device on the network - Windows and Android - can connect to the device where the Library is stored. Sonos says it is able to add the Library at that address (and again, it sees songs and artwork).

I’m so, so tired.

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112 replies

Ken_Griffiths
September 24, 2022

If your music library is on a USB drive connected to your new router, then the router manual or it’s configuration pages will normally tell you what the ‘path’ is to that shared drive on the network and then onto the end of that ‘path’, you would add the folder structure to where your library is situated - I would ignore the mapping of drives on your computer, as I’m not sure that will help a Sonos speaker on the network find your library that’s connected to your router. So try to discover the actual UNC path.. It’s probably something similar to:

\\192.168.0.1\MyUSB\SharedData\Music - or - \\MyNewRouter\MyUSB\SharedData\Music

Note: the above are just ‘mock’ examples - you need to discover the real path.

I would start by looking at what the router manual says about using/sharing a connected USB device.

Alonzo Mosley
Headliner I
September 24, 2022

The “\\rjbmusic\g\seamusic\” is the literal path from the router. (Caps doesn’t seem to make a difference).

Router Screenshot

From the Manual:

 

“Secure Sharing” (i.e., password-protect) is turned OFF, and “Media Sharing” is turned ON.

The “Partition G:” doesn’t seem to be changeable or matter, other than the “g” needs to appear in the address to point any other machine on my network (Android, PC, TV) to that drive. On my former router, it was “sba1”. (If I omit the G and just point Sonos to “rjbmusic\seamusic”, it returns with “There is no shared folder...”)

As far as I can tell, I am doing everything correctly.

Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
Alonzo Mosley
Headliner I
September 24, 2022

The drive is listed in Explorer

 

Trying to edit permissions gives me a “Failed to enumerate objects” error, so I tried to change the owner (currently “S-1-22-1-0”). This gives me an “RPC Server is unavailable” message. But as far as I can tell, all RPC services are running, and “Remote Assistance” is A-OK on firewall.

Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
Ken_Griffiths
September 24, 2022

So does the path \\RJBMUSIC not work for you?

Alonzo Mosley
Headliner I
September 24, 2022

That’s what this entire thread is about.

Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
Ken_Griffiths
September 25, 2022

That’s what this entire thread is about.

Ignoring your Windows PC for one moment, have you tried setting up the library from the S2 mobile controller App using that path in the "music library setup"?

Alonzo Mosley
Headliner I
September 25, 2022

Yes. I have tried from Android and iOS devices.

 

JUST “\\rjbmusic\” doesn’t allow me to click Next - it’s just ether.

PARTIAL SUCCESS/PYRRHIC VICTORY

If I put in “\\rjbmusic\g\”, it actually does load the Library. But here’s the problem: It loads the entire drive. Not just the folder with Sonos music in it. So it loads every mp3, flac, everything that’s on that drive that I don’t want in Sonos - but need from other devices on the network.

 

I really don’t want to put a hub on the router and have a byzantine hydra of USB drives hanging behind bookcases… But we’re closer.

 

***************So why can Sonos read the drive, but not the specified folder?

Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
Ken_Griffiths
September 25, 2022

You just need to add to the path, try \\rjbmusic\g\ followed by the folder name where your music files are - is it seamusic?

If so, then it’s \\rjbmusic\g\seamusic

Just browse the drive to see where the files are that you wish to add.

Ken_Griffiths
September 25, 2022

In my own case, the Network NAS is called \\NASPro\ and I have my music library in a folder called ‘Music’ on that device. So my path is easy and straightforward \\NASPro\Music\

If I browse to that folder on the network I see my music folders which are listed by Artist (see attached screenshot).

In each one of the artist folders are their Albums and inside each Album folder are the track files and cover art (folder.jpg)

In the Sonos App the path is just shown as \\NASPro\Music\ and so anything ‘below’ that folder path (ie Artist/Album folders and music files) are added to the Sonos library index.

Ken_Griffiths
September 25, 2022

I have other folders on the NAS here, which also have other music files in them too, such as my ‘FlacFiles’ folder, but they are (deliberately) not currently included in the Sonos library, because they are held in a different folder path on the NAS - example \\NASPro\FlacFiles\

I could add that folder as another separate second library path to my Sonos App, that’s if I wanted to include the music files in that folder too, or as an alternative, I could also move the folder inside the Music folder so it gets included in the original path like this…

\\NASPro\Music\FlacFiles\

All I need in Sonos then though is the same path: \\NASPro\Music\

I hope that info. assists you to get things working in Sonos as you want it to work for you.