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Iambash
Contributor I
May 10, 2024

Why is the new Sonos App crap?

  • May 10, 2024
  • 268 replies
  • 26148 views

How does the app keep getting worse and worse over time. It's too bad, I've had some of my Sonos speakers for around 10 years now. Even on a brand new phone the current app is not user friendly, missing functionality that it used to have. And removed the playlists I had. So disappointing given how great the whole experience used to be. The new update is much worse, missing basic functionality now,  So irritated. 

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    limcungwei
    Enthusiast II
    May 24, 2024

    No problem, I’ll adapt to that change and stop buying SONOS products and warn everyone I can. Seems like falling share prices are the only language a CEO understands.

    Hahaha. Me too

      DuncanSchultz
      Lyricist I
      May 24, 2024

      Fix it. Seriously.  You’re a responsible serious company. Do better. 

        Flattliner
        Flattliner
        Enthusiast II
        May 24, 2024

        Every picture… Can anyone spot the app release date on this Sonos share price graph?

        🤔

        How low will it go I wonder? If Sonos won’t listen to its customers, maybe it will listen to its shareholders?

         

        SONOS: Great hardware, terrible software.
          Jivenburk
          Lyricist III
          May 24, 2024

          I invented my own sleep timer. How? Use a HUE wall plug or similar and connect your Sonos speaker. Now you can set when to break electricity power, from 1 minute up to days through the HUE app.

          Fantastic, if it was year 1970 not 2024. Really bad release, what is the ulterior motive?

          Maybe you will come with an upgrade with all disappeared functions and force us to pay monthly fee to get them back!

            jgatie
            jgatie
            May 24, 2024

            I invented my own sleep timer. How? Use a HUE wall plug or similar and connect your Sonos speaker. Now you can set when to break electricity power, from 1 minute up to days through the HUE app.

            Fantastic, if it was year 1970 not 2024. Really bad release, what is the ulterior motive?

            Maybe you will come with an upgrade with all disappeared functions and force us to pay monthly fee to get them back!

             

            Just stop.  Sonos isn’t going to charge you a monthly fee just to use the app.  It’s obvious to anyone who wants to look just below the surface that this app was rushed out in order to facilitate the release of the headphones and new Roam hardware in time for the end of the fiscal year.  That decision is bad enough without slapping conspiracy crap on top of it. 

              Angus's Dad
              Lyricist I
              May 24, 2024

              What a “goat show” this new app is.  You say “courage”???  You wanna SHOW “courage”??  Admit what a f*** up this update is; reverse it and give back the service that THOUSANDS OF US have paid for and are using.  I’ll just be watching as Sonos sinks in the quicksand without a helping hand.  Shame on YOU!

               

                JonA1
                Lyricist II
                May 24, 2024

                The old app was crap, and i was looking forward to the update, but this is a downgrade, not an update.. Like people have said before, everything is more difficult, and there are problems with basic functions like volume, and in what room music will play… Not much fun in opening a beer on the porch to play your favorite tunes (if you find it) and it plays at 11 in your children’s (who just fell asleep) room.. It is CRAP. 

                  Yorkshire-Jim
                  Lyricist III
                  May 24, 2024

                  I have never posted to this forum, but the ‘improved’ Sonos app is so awful I have to vent my anger somewhere  -  to think I thought the old version was bad …….. 🤦🏻‍♂️

                    Yorkshire-Jim
                    Lyricist III
                    May 24, 2024

                    No problem, I’ll adapt to that change and stop buying SONOS products and warn everyone I can. Seems like falling share prices are the only language a CEO understands.

                    Hahaha. Me too

                    If only, but I’ve invested heavily in this 💩💩💩

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