Contributor I

Why is the new Sonos App crap?

Forum|Forum|2 years ago
May 10, 2024
268 replies
26149 views

How does the app keep getting worse and worse over time. It's too bad, I've had some of my Sonos speakers for around 10 years now. Even on a brand new phone the current app is not user friendly, missing functionality that it used to have. And removed the playlists I had. So disappointing given how great the whole experience used to be. The new update is much worse, missing basic functionality now, So irritated.

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Tedthompson

Lyricist I

Why? Why ruin an app that works with removing key features and function? I cannot recommend Sonos any more unless they change this quick

jgatie

Why? Why ruin an app that works with removing key features and function? I cannot recommend Sonos any more unless they change this quick

You ask why? Isn’t it pretty obvious?

https://www.sonos.com/en-us/home

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IMEaudiovideo

Lyricist III

I am a 10 year Sonos user, I have 15 current series products in my house that I can use maybe three zones Sonos blames my network system, which has worked perfectly the last three years on my previous Sonos app, even when I completely default unit and re-added it to the system it still says unable to connect, I am involved with application updates frequently for all kinds of systems and this is really the worst, whoever the Team leader was for this update Needs a good ass whooping.!

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IMEaudiovideo

Lyricist III

I’m ready to join a class action lawsuit, maybe I can get some of my $15,000 investment and Sonos back!

K

Kahorn

Trending Lyricist I

This update is monumentally awful. What the hell were Sonos thinking. Just opening the App induces stress, it’s near unusable & almost impossible to navigate. Sonos have near bricked my entire home sound system. Surely by providing an App that is the main gateway to interacting with the Speakers they sell, they are solely responsible to making so many people’s audio equipment defunct. Is there any way to revert back to the old App using iOS

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Lb2024

Lyricist I

This is seriously a downgrade from the old app. It is horrible. Nothing works right. Different speakers have to get reset each time I use it. The UI is terrible and not use friendly at all. Can’t they just go back to the old app. Why hasn’t anyone from Sonos even responded to anyone about this terrible update to the app.

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IMEaudiovideo

Lyricist III

Agree, I had most of my system working except I Couldn’t get the Roams to add, Did the new update last night, June 5 and now my whole system is gone, and grade out

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Mookeythewonderbus

Lyricist I

If the rating system supported the decimal system, I don’t know the correct amount of 0’s to put to the right of the decimal.

New update is trash. Takes a good 20-30 seconds when changing music, harder to find Spotify/Apple music , etc. Last version was so much better.

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timc995

Prominent Collaborator I

Remember guys - it took “courage” to make this app more frustrating. I literally have to restart my Sonos network by pulling out the power in order to get my Arc + 2 Sonos Ones + Sub to recognize on the app.

R

Recently dissapointed

Lyricist I

I have been a loyal Sonos user for over a decade. They began as a passionate, intelligent and innovative company. Sadly, like most modern developers, they have fallen prey to the abject stupidity of modern sprint based process. The Roman’s knew, when at war, find the most competent person and make them a dictator. Design by lowest common denominator always ends badly and the latest garbage they have spewed out is a fine example. Wake up - find a smart person - if you still have one, and let them tell you how to fix your junk offering. Pathetic and disappointing. 1 out of 10 is charitable.

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