Contributor I

Question

Where is the Alarm and sleep timer?

Forum|Forum|2 years ago
May 9, 2024
95 replies
5888 views

The alarms and sleep timer are gone in the new app? Did sonos really destroy such essential features or is this a bug?

I really hope they didnt just go "fork the paying user" on us here, a ton of us use and rely on those every single day. Gonna look for a money back option here

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G

Go2Here

Lyricist I

Share the fury that the alarm function has gone - insanity - but:

Some people say we can manage alarms (temporarily) on the web app, others say they can't find it on the web app. I can't find it when I look at the web app, the setting is just not there.

So are we saying it's available to some people on the web app and not others? And if so, what's different about setups that can and can't see that setting in the web app?

I just want to turn my existing alarms off!

Did i have a F@#$ing stroke?! What have they done to this app?! I set an alarm for early Thursday morning and then the update happened and changed everything in the menus. Now, Saturday morning the alarm goes off and there is no way to turn it off?! And this is going to happen everyday?! Awesome. Good job sonos you really made some loyal customers mad. Your complaint dept gonna be really busy on Monday. You better show up with the good coffee and special donuts to wade through this $#!t show.

J

Jaxdad

Lyricist I

Bring back the alarm asap!!!!!!!!!

A

Andy300

Lyricist I

What a ridiculous thing to overlook on an update, I have an alarm set from before the app updated, for 6am! I work shifts, I don't want an alarm going off every morning at 6am ffs, this better get sorted soon, to think these people do this as a full time job and overlook something like this, crazy

J

John76

Prominent Collaborator I

Sorry to hear the world crashing down on so many folks out there. I’m sure Sonos will be capable of restoring the alarm function to your lives with the next software patch. In the meantime maybe take a chill pill and listen to some music.

J

John76

Prominent Collaborator I

Give us back the old app!

I need sleep timer every night to fall asleep!

Seriously, I hope it is a bug and not a design choice.

Ps. Give us back the sound volume number on the volume slider in the room page. I hoped for a volume knob, but you removed the number.

The sound number is there, you might need to familiarize yourself with the new update.

B

Bretin

Lyricist I

Please restore alarm and sleep timer !!! I need go working !!

This update is non sense !!!

R

Roseylad

Lyricist II

Sonos - words totally fail me!

It is currently 23:57 and I've just spent the last 15 minutes hunting around your 'new and improved' app to change my alarm time for the morning.

This process previous took about 30 seconds.

I can't believe you are so utterly out of touch with your customers and have rolled out a new app that doesn't have alarm or sleep times.

To say I'm angry is an understatement!

WHAT THE HELL WERE YOU THINKING TO RELEASE THIS JOKE OF AN APP WITH MAJOR FEATURES REMOVED OR NOT WORKING!!

At the very least give us the option to change back to the old version that worked until you get it sorted out!

R

RC2003

Lyricist I

I use the sleep timer periodically - its a great feature. Why remove it? Please restore this feature as soon as possible.

B

Borderdas

Lyricist I

Removing sleep timer and alarm functions from portable devices is one of the dumbest decisions I've ever heard of. Gotta wonder, who from Sonos management signed that off? And then advise a work around to log onto a Mac or Pc.....

N

Njkluz

Lyricist III

I can’t believe you did this. I have 3 systems in my house. I NEED THE ALARM BACK!

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