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Contributor I
May 9, 2024
Question

Where is the Alarm and sleep timer?

  • May 9, 2024
  • 95 replies
  • 5888 views

The alarms and sleep timer are gone in the new app? Did sonos really destroy such essential features or is this a bug? 

I really hope they didnt just go "fork the paying user" on us here, a ton of us use and rely on those every single day. Gonna look for a money back option here

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95 replies

Contributor I
May 12, 2024

i Yep. I used the timer EVERY NIGHT. Thanks Sonos 😒


Idem. J’ai acheté SONOS pour me réveiller tous les matins avec du bon son. Désormais, ce n’est plus possible. Sonos se moque de sa communauté et de ses clients en livrant une app dégradée qui a perdu ses fonctions essentielles. C’est une honte. Quand je pense à la publicité que Sonos a fait ventant cette nouvelle app, plus performante, repensée etc. c’est à mourir de rire… j’aimerai pas être à la place des développeurs...

Contributor I
May 12, 2024


Idem. J’ai acheté SONOS pour me réveiller tous les matins avec du bon son. Désormais, ce n’est plus possible. Sonos se moque de sa communauté et de ses clients en livrant une app dégradée qui a perdu ses fonctions essentielles. C’est une honte. Quand je pense à la publicité que Sonos a fait ventant cette nouvelle app, plus performante, repensée etc. c’est à mourir de rire… j’aimerai pas être à la place des développeurs...

Lyricist I
May 12, 2024

Sorry to hear the world crashing down on so many folks out there.  I’m sure Sonos will be capable of restoring the alarm function to your lives with the next software patch.  In the meantime maybe take a chill pill and listen to some music.  

Read the room, buddy 

Lyricist II
May 12, 2024

I’ve just come across a post by Jez Nolan in the ‘New Sonos App - Adding to que’ thread from yesterday which gave a link to the Reddit website.

If you follow the instructions it allows you to reinstall the old version of the app and get back to where we all were before Sonos forced this abomination of an update on us:

https://www.reddit.com/r/sonos/comments/1cnxj1d/how_to_roll_back_from_sonos_80_to_161_android/

I’ve just gone through the process ‘step by step’ and managed to reinstall the old version of the app and said hello again to: Alarms, Sleep timers, music que management etc etc…….! 😀

The ‘new and improved’ version will stay firmly in the bin until Sonos have released something that actually works.

I’m on Android and the process worked fine - sorry but I’ve no idea if there is also the same available for Apple OS.

SONOS - It should not be down to individual users to post this information. Sonos should have given us all the option to ‘roll back’ the instant it became clear there were problems with the new app!

Contributor I
May 12, 2024

Merci pour les conseils ! Si quelqu’un a une astuce pour revenir à l’ancienne app sur Apple OS pour iphone…🙏🏻

Lyricist III
May 12, 2024

Per Support on day 1, use a computer to update your alarms, really??  This is another insane moment of lack of thinking at Sonos. Any improvement some be based around → as good as or better or don’t do it. We struggled through S2 from S1 and this is ridiculous. 
 

 

Contributor I
May 12, 2024

Je n’ai jamais utilisé la web app sur mon Mac. Je viens de la découvrir, et toujours aucune trace du réveil/alarme non plus dans les réglages.. Désespoir..

Contributor I
May 12, 2024

Please fix the sleep timer!!!!!!!

Lyricist I
May 12, 2024

Way to go Sonos, you told me with great excitement that this was a killer update. Did not realise you have killed the best feature and got rid of my wake up to music feature

Idiots !

Lyricist I
May 13, 2024

Also I love how the PR says some customers love the new interface… I find that pretty hard to believe. You can only fastforward by dragging - which is super inaccurate, the litttle fast forward function is even gone.