Skip to main content
Contributor I
May 9, 2024 10:10 PM UTC
Question

Where is the Alarm and sleep timer?

The alarms and sleep timer are gone in the new app? Did sonos really destroy such essential features or is this a bug? 

I really hope they didnt just go "fork the paying user" on us here, a ton of us use and rely on those every single day. Gonna look for a money back option here

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

95 replies

Contributor I
May 10, 2024 8:37 PM UTC

I just spent over an hour getting to on line chat only to be told tough alarm and sleep is not on the app . It may be added when a lazy engineer can be bothered to look at it.

I was told I can do it on the Web app but as I was Beta testing web app it is updated so can't use it. 

 

Already have many days when alarm either comes on to chimes instead of radio or on some occasions wrong station, with another radio station named on app.

13 years and 12 speakers... I have at least 4 alarms a day plus sleep when late night one goes wrong or drops out

Is this really how quality speakers should work?

 

Translate
Lyricist I
May 10, 2024 10:15 PM UTC

Yea just unbelievable, Sonos must get back on their game or I'm switching to a competitor. I bought the One because it had the alarm function and they took the whole purpose out of it... 

Translate
Lyricist I
May 10, 2024 10:31 PM UTC

New app no alarm?

 

Come on Sonos you’re better than this. Such an essential feature that you’ve ditched. With no warning or consultation on the new app. 
 

Maybe this is my cue to ditch the whole system. Unless it’s fixed quick. Anyone know the eta of an app that works?

Translate
Lyricist I
May 10, 2024 10:33 PM UTC

Wtf sonos. Literally the most used feature aside from streaming music? 

Translate
Lyricist I
May 11, 2024 8:15 AM UTC

In the German WindowsApp the alarm and the sleep timer are still present, only Android-app is concerned, but other features are gone. MyTunerRadio-Favorites can no more be choosen.

Translate
Lyricist II
May 11, 2024 8:30 AM UTC

Share the fury that the alarm function has gone - insanity - but:

Some people say we can manage alarms (temporarily) on the web app, others say they can't find it on the web app. I can't find it when I look at the web app, the setting is just not there.

So are we saying it's available to some people on the web app and not others? And if so, what's different about setups that can and can't see that setting in the web app?

I just want to turn my existing alarms off!

Translate
Lyricist I
May 11, 2024 8:41 AM UTC

This whole app update has been so poorly managed. Trending on social media for the loss of a key function - alarm - and for the amateur feel UI is the very least Sonos should expect. We are a family of 5 with 3 different alarms set each day for the different times family members have to wake. Guess we’re going old school and buying alarm clocks for everyone until this is fixed and Sonos will be getting the invoice. 

Translate
Contributor II
May 11, 2024 10:12 AM UTC

My alarm goes off every morning just as with old app. Problem is it does not appear in system settings as directed by new app or as with previous version. I can not alter the alarm, cancel the alarm, or add a new alarm. I have another post regarding iPhone that is not capableof turning off or changing music initiated by another device.  
This product is early beta!

Translate
Lyricist I
May 11, 2024 10:16 AM UTC

Didn't just use for alarms had a set routine so my house felt that whilst I was away the sonos system would come on randomly as programmed to feel someone at home .A deterant this is now out the window .Need to sell up and buy into some other product 🤔 

Translate
Lyricist I
May 11, 2024 11:22 AM UTC

This app seems to have removed two of the features that I use most: alarms and save to playlist from queue.

I am appalled at this. Sonos please put all previous features back or explain why they have been removed.

Translate