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Contributor I
July 31, 2023
Answered

where has Spotify gone?!! (S1 Sonos) automatically removed and can't add back in

played music yesterday - Spotify service on Sonos - now Spotify is no longer in my music service list and not selectable….! I’ve lost Spotify!!! Anyone else? Surely not just me

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paulglaveAnswer
Lyricist II
July 31, 2023

I’ve just got it back. Looks like it’s fixed.

18 replies

Lyricist I
July 31, 2023

Same issue here - Spotify missing from the services list, plus not able to see it in the list when searching to add it back in...

Lyricist II
July 31, 2023

No. It’s not just you.

Contributor I
July 31, 2023

Spoken to a specialist at Sonos…. The programmers are aware of this issue that is affecting many customers and looking to resolve very soon - they are in contact with Spotify.

 

I’ve got a bad feeling about this… To remove the service and then remove the brand from the service list… that’s intentional….

 

Lyricist II
July 31, 2023

Looking at the forums, it’s not the first time but https://status.sonos.com/ is showing no issues… I have a bad feeling too.

 

 

Contributor I
July 31, 2023

 

Airgetlam
July 31, 2023

Deleted

Bruce
Contributor I
July 31, 2023

Sorry I posted wrong item (was resolved one month ago)….

 

issue is definitely still unsolved

Airgetlam
July 31, 2023

Sonos just updated https://status.sonos.com

Bruce
paulglaveAnswer
Lyricist II
July 31, 2023

I’ve just got it back. Looks like it’s fixed.

Contributor I
July 31, 2023

Yep phew!!