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Contributor I
Jul 31, 2023 7:10 PM UTC
Answered

where has Spotify gone?!! (S1 Sonos) automatically removed and can't add back in

played music yesterday - Spotify service on Sonos - now Spotify is no longer in my music service list and not selectable….! I’ve lost Spotify!!! Anyone else? Surely not just me

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paulglaveAnswer
Lyricist II
Jul 31, 2023 11:34 PM UTC

I’ve just got it back. Looks like it’s fixed.

18 replies

Lyricist I
Jul 31, 2023 7:25 PM UTC

Same issue here - Spotify missing from the services list, plus not able to see it in the list when searching to add it back in...

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Lyricist II
Jul 31, 2023 7:26 PM UTC

No. It’s not just you.

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Contributor I
Jul 31, 2023 7:29 PM UTC

Spoken to a specialist at Sonos…. The programmers are aware of this issue that is affecting many customers and looking to resolve very soon - they are in contact with Spotify.

 

I’ve got a bad feeling about this… To remove the service and then remove the brand from the service list… that’s intentional….

 

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Lyricist II
Jul 31, 2023 7:43 PM UTC

Looking at the forums, it’s not the first time but https://status.sonos.com/ is showing no issues… I have a bad feeling too.

 

 

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Contributor I
Jul 31, 2023 7:49 PM UTC

 

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Airgetlam
Jul 31, 2023 8:12 PM UTC

Deleted

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Bruce
Contributor I
Jul 31, 2023 8:14 PM UTC

Sorry I posted wrong item (was resolved one month ago)….

 

issue is definitely still unsolved

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Airgetlam
Jul 31, 2023 8:30 PM UTC

Sonos just updated https://status.sonos.com

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Bruce
paulglaveAnswer
Lyricist II
Jul 31, 2023 11:34 PM UTC

I’ve just got it back. Looks like it’s fixed.

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Contributor I
Jul 31, 2023 11:41 PM UTC

Yep phew!!

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