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craigskiAnswer
Local Superstar
July 26, 2023

https://support.sonos.com/en-gb/article/release-notes-for-sonos-s2

  • We’ve removed the ability to control the Sonos app for iOS using lock screen controls and device hardware buttons. The way these features were architected do not meet Apple’s experience guidelines for developers and no longer offer a reliable control experience.

100 replies

Contributor I
August 3, 2023

Just came here to add this is a joke and a disaster from Sonos apple induced or not. Need a solution fast. Is this a reason theyve added sonos voice? And now expect people to control volume skips songs etc using “hey sonos”

jgatie
August 3, 2023

If the side buttons work on Android why not on iPhone iOS? Also, the side buttons work for volume when I use Spotify and Pandora separate from Sonos. This is a serious downgrade of the app. Solve it Sonos.

 

Because Apple rules say the side buttons can only be used for Apps that control audio coming from the device, such as the phone speaker or a connected Bluetooth device.  The Sonos app controls the volume on 3rd party hardware, and in no way does the volume on the phone correspond to the volume on that 3rd party hardware. 

melvimbe
August 3, 2023

Just came here to add this is a joke and a disaster from Sonos apple induced or not. Need a solution fast. Is this a reason theyve added sonos voice? And now expect people to control volume skips songs etc using “hey sonos”

 

Sonos Voice Control (SVC) was created so people who want to control by voice can do so without using Alexa or Google.  They have better control that’s catered to Sonos specifically and won’t have their voice recording sent to the cloud.

Your other options for controlling volume, besides the Sonos app, are…

the hard buttons on the speaker themselves

a 3rd party remote, like what’s provided by ikea and lutron

if a home theatre setup, your TVs remote

Not really applicable to the typical use case, but various smart home integrations.

Danny
Trending Lyricist I
August 4, 2023

I’m fed up with Sonos. First, they work with TuneIn to force intrusive and annoying pre-roll ads on both TuneIn and Sonos Radio whenever you listen to any station from these services. Now the hardware volume controls on my iPhone and iPad are gone and we are left with the slider option which is a pain to use. 
 

So much for their “premium” experience. 
 

 

 

106rallye
August 4, 2023

I think the preroll ads disappear when you pay for your radio experience. The money to drive TuneIn must come from somewhere…….

And I really can’t understand what’s wrong with the slider. You can slide it or tap it to change the volume.

If you really can’t work with the Sonos app, you could try the Ikea Dirigera remote.

Lyricist I
August 5, 2023

My solution to this issue is to use my Apple Watch running Lyd to control the Sonos volume.  It’s actually better than using the Sonos app.

Trending Lyricist I
August 5, 2023

Well, I had previously paid for TuneIn Radio’s  “Pro” apps (not “Premium” which is a subscription service for additional content and commercial free music from Tunein’s own curated stations) on both the iOS and Android platforms. TuneIn “Pro” was advertised and sold as an upgrade to regular TuneIn via the Google Play Store and the Apple App Store which does not serve pre-roll ads. 
 

When I sign in with my credentials to either the “new” TuneIn service or the “legacy” one (which is going away) on Sonos, I still get served pre-roll ads with EVERY station that I play that accesses either TuneIn or Sonos Radio. So I feel it’s a money grab by Sonos and TuneIn. I refuse to pay for Tunein’s “Premium” monthly subscription just to get rid of the pre-roll ads I already paid twice to do via their IOS and Android apps.

Sure, I can use Airplay with the iOS TuneIn pro app as a workaround, but that eats battery life and I might as well use another speaker that supports Airplay if I want that.

Regarding the IKEA remote/hub, I don’t think it’s reasonable to have to buy additional hardware for almost $100 just to get back a feature (hardware buttons controlling volume) that was working properly on my iPhone and iPad. 

Lyricist II
August 6, 2023

My solution to this issue is to use my Apple Watch running Lyd to control the Sonos volume.  It’s actually better than using the Sonos app.

Just discovered this myself. You beat me to the post :). Now to discover how to keep the Lyd app up front on the watch so I don’t have to move past the watch face and app selection after a pause. 

buzz
Grand Maestro
August 6, 2023

I have some musician friends with a slightly different view of “free” music. They pay quite a lot of money to the recording studio for quality production. The musicians enjoy playing music and are not expecting to get rich, but some cash must somehow come in. Think about a restaurant where the employees love to cook and present food. Should this food be presented free to the public?

Lyricist II
August 18, 2023

Updated my app/system to 16.5 now I can’t control the volume on my iPhone. Infuriating 

any help would be appreciated 

Apple have stopped the Lock Screen volume buttons, not when the phone is open and unlocked! This feature still works with Spotify when connected to Sonos.

 

someone is telling big massive lies!!! Ridiculous!