update 15.6 no volume control

100 replies
12870 views

Updated my app/system to 16.5 now I can’t control the volume on my iPhone. Infuriating

any help would be appreciated

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craigskiAnswer

Local Superstar

https://support.sonos.com/en-gb/article/release-notes-for-sonos-s2

We’ve removed the ability to control the Sonos app for iOS using lock screen controls and device hardware buttons. The way these features were architected do not meet Apple’s experience guidelines for developers and no longer offer a reliable control experience.

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craigskiAnswer

Local Superstar

https://support.sonos.com/en-gb/article/release-notes-for-sonos-s2

We’ve removed the ability to control the Sonos app for iOS using lock screen controls and device hardware buttons. The way these features were architected do not meet Apple’s experience guidelines for developers and no longer offer a reliable control experience.

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Geraldio55Author

Contributor I

Ridiculous tbh. Can I roll back my software?

Airgetlam

Sonos has never offered a way to rollback software.

Bruce

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Geraldio55Author

Contributor I

What a terrible decision to remove this functionality. Makes it convoluted to turn the volume up or down.

Airgetlam

As implied in the update notes, something forced by Apple. Not sure how to complain about it to them, though, Apple doesn’t provide feedback boards with easy access like Sonos does, to my knowledge.

Bruce

Airgetlam

And, for the record, I’m going to miss this feature too, I used it all the time.

Bruce

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only_sleeping

Enthusiast II

It looks like Lock Screen controls have gone along with this too.

They only worked sporadically for me, but looked great when they worked. It’s a real shame.

It’s a pet hate of mine when an update removes functionality, Sonos seems to be a frequent offender!

buzz

Grand Maestro

Ridiculous tbh. Can I roll back my software?

Even if we could rollback a firmware update, this would likely only be a temporary fix. Apple has a habit of making under the hood changes, or even removing feature support. Third parties must somehow respond to these changes. Some changes are mandatory or the App will be dropped from the App Store.

If you could rollback SONOS, you’d also need to stop updating your Apple devices. Unfortunately, the lack of updates might impact other Apps installed on your Apple device.