Unable to load content

Forum|Forum|2 years ago
June 25, 2024
89 replies
7151 views

The servers appear to be down tonight. Is anyone else having issues? Updated the app on my iPhone earlier today and went to play music tonight. But every content section on the homepage says “Unable to load content” and where the graphics are supposed to be for services, favorites, stations, etc. are all black boxes with black lines scrolling across. Thought it was the update but checked on my iPad without the update and same issue. Was only able to play music in the room where music had been playing previously by pressing the play button. None of the other rooms had content queued up so can’t select from any sources. Sonos seems to be having a lot of issues of late.

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Best answer by ccnetamn

Update:

Hmm. Sonos Status page now does show an error.

Strangely, however, and happily, the Sonos app on both iOS and iPadOS is working once again (for now?)

I’m still really disappointed in our Sonos experience of late, but at least this first world problem this evening appears to be getting resolved.

Fingers crossed that we’ll be able to enjoy our music tonight as we had intended.

Show previous replies

Winter Wolf

Lyricist I

Same issue here! I only just got my system in a working condition again after having to factory reset all my speakers. Now this update happens and now no music services are loading… 😡

At least Airplay is working fine for the time being. 🤞🏻

L

LolaMac

Lyricist I

Same problem: “unable to load content.” It’s awful quiet around here with no music, and a little spooky.

B

bslugger

Lyricist I

No content here too and I just bought a couple of new Sonos speakers last month for my AirBnB rental. I'm sure to get a call from the renters as to what is the problem. Luckily got em the Sonos from Costco so if this issue keeps ups, they’re going back and I’m moving to HEOS. Hate this new upgraded app.

T

Twan

Lyricist I

Same issue here 😒 no content and favorites in the app

Sonos, please fix a.s.a.p. !!

L

Lulukjel

Lyricist I

Same problem as above. Frustrating. Redownloaded app. Didn’t help. Sonos please fix.

L

Leri

Lyricist I

Same problem for me, app not loading my music. However, I am able to play music directly from Spotify.

L

Lazo430

Lyricist I

The servers appear to be down tonight. Is anyone else having issues? Updated the app on my iPhone earlier today and went to play music tonight. But every content section on the homepage says “Unable to load content” and where the graphics are supposed to be for services, favorites, stations, etc. are all black boxes with black lines scrolling across. Thought it was the update but checked on my iPad without the update and same issue. Was only able to play music in the room where music had been playing previously by pressing the play button. None of the other rooms had content queued up so can’t select from any sources. Sonos seems to be having a lot of issues of late.

Same for me. I have a lot invested in Sonos but their app is crap. I would not recommend Sonos to anyone.