Avid Contributor I

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Unable to load content

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The servers appear to be down tonight. Is anyone else having issues? Updated the app on my iPhone earlier today and went to play music tonight. But every content section on the homepage says “Unable to load content” and where the graphics are supposed to be for services, favorites, stations, etc. are all black boxes with black lines scrolling across. Thought it was the update but checked on my iPad without the update and same issue. Was only able to play music in the room where music had been playing previously by pressing the play button. None of the other rooms had content queued up so can’t select from any sources. Sonos seems to be having a lot of issues of late.

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ccnetamnAnswer

Lyricist II

Update:

Hmm. Sonos Status page now does show an error.

Strangely, however, and happily, the Sonos app on both iOS and iPadOS is working once again (for now?)

I’m still really disappointed in our Sonos experience of late, but at least this first world problem this evening appears to be getting resolved.

Fingers crossed that we’ll be able to enjoy our music tonight as we had intended.

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Desilu

Contributor I

I was actually able to access my music library and play music from my pc for about 5 minutes and then everything disappeard except my currently playing playlist. I am CERTAIN they took the system down. Probably overloaded their piece of crap server.

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GK89

Lyricist I

Same issue… new app is awful. It worked flawlessly too long I guess, had the screw around with it. Sonos figure it out!!

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Fregab

Lyricist I

I updated my system and can only play the loaded playlist. All my services have disappeared so can’t chose any other. I restarted the Sonos app but it did not help.
I wonder when it will be back…

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Bruno92

Trending Lyricist I

Same thing here (iOS and iPadOS). Last night everything was working fine. Waking up this morning and nothing is working "unable to load content". Is it the update from yesterday? Really pissed with all problems since that new app upgrade or should I say downgrade… Some people should get fired...

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Rguillem

Lyricist I

Same issue here, unable to load content on my iPhone and iPad…. But computer app is working, strange

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mionescu

Lyricist II

Same issue here. On my iphone all services are greyed out and unaccessible. On my imac the sonos app works fine. Tried all the reboots they recommended to no avail. At least it seems it’s not just something on my end if so many others are having the same problem…

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CareAllende

Lyricist III

Same issue on my Android phone ... S2 app downgraded to a speaker remote to switch on/off last playlist. Now streaming music to my BOSE via Bluetooth!

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Acusal

Lyricist I

Same here

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