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Contributor I
May 9, 2024
Question

unable to join local network

  • May 9, 2024
  • 112 replies
  • 7398 views

How do I fix “Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”
I open the settings and local network is already ticked, I have turned it off and on again I have deleted the app and nothing seems to work 

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112 replies

Lyricist I
May 13, 2024

Same issue. Constant cycle of “Sonos needs local network access” - even tho it already has it. Have tried deleting and reinstalling.

 

 

Contributor I
May 13, 2024

The new app is trying to reach msmetrics.ws.sonos.com, a subdomain blacklisted by various ad blockers. White-listing this subdomain solved it for me. 

Have you tried this ?

Lyricist I
May 13, 2024

Hi there Matt, no, but thanks so much for response! Will try when able.

best wishes 

Lyricist III
May 13, 2024

I don’t have ad blockers that I’m aware of

Lyricist I
May 14, 2024

How do I fix “Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”
I open the settings and local network is already ticked, I have turned it off and on again I have deleted the app and nothing seems to work 

I’m still facing this issue. Anyone knows how to solve it ?

Lyricist I
May 14, 2024

Had same issue. Updated latest iOS then rebooted phone. Everything worked fine

Lyricist III
May 14, 2024

Had same issue. Updated latest iOS then rebooted phone. Everything worked fine

I just updated to iOS 17.5, but still having the same issue on the Sonos app.

Lyricist II
May 14, 2024

I finally got it to work on an iPhone 15 by first hard shutting off the phone and waiting 30 sec before turning it on again. Then the first thing I did once the phone connected to wifi I went into the app and added the speaker again and it worked.

Frustrating bug though and needs to be sorted ASAP.

Lyricist III
May 14, 2024

I finally got it to work on an iPhone 15 by first hard shutting off the phone and waiting 30 sec before turning it on again. Then the first thing I did once the phone connected to wifi I went into the app and added the speaker again and it worked.

Frustrating bug though and needs to be sorted ASAP.

You had to re-add the speaker? It’s saying the system is already found on the WiFi, but it can’t connect.

Lyricist II
May 14, 2024

I finally got it to work on an iPhone 15 by first hard shutting off the phone and waiting 30 sec before turning it on again. Then the first thing I did once the phone connected to wifi I went into the app and added the speaker again and it worked.

Frustrating bug though and needs to be sorted ASAP.

You had to re-add the speaker? It’s saying the system is already found on the WiFi, but it can’t connect.

I had one speaker on it already, but to get the second added I got the local network bug which got solved by a hard iPhone shutdown, and worked on restart.