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Howie13
Contributor I
May 9, 2024 9:41 PM UTC
Question

unable to join local network

How do I fix “Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”
I open the settings and local network is already ticked, I have turned it off and on again I have deleted the app and nothing seems to work 

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    Nethaus AV
    Lyricist I
    May 13, 2024 9:50 AM UTC

    Same issue. Constant cycle of “Sonos needs local network access” - even tho it already has it. Have tried deleting and reinstalling.

     

     

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    Mat4586
    Contributor I
    May 13, 2024 9:58 AM UTC

    The new app is trying to reach msmetrics.ws.sonos.com, a subdomain blacklisted by various ad blockers. White-listing this subdomain solved it for me. 

    Have you tried this ?

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    Nethaus AV
    Lyricist I
    May 13, 2024 10:24 AM UTC

    Hi there Matt, no, but thanks so much for response! Will try when able.

    best wishes 

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    acssprez
    Lyricist III
    May 13, 2024 11:12 AM UTC

    I don’t have ad blockers that I’m aware of

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    ribasfran
    Lyricist I
    May 14, 2024 9:00 AM UTC

    How do I fix “Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”
    I open the settings and local network is already ticked, I have turned it off and on again I have deleted the app and nothing seems to work 

    I’m still facing this issue. Anyone knows how to solve it ?

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    Njdan40
    Lyricist I
    May 14, 2024 11:46 AM UTC

    Had same issue. Updated latest iOS then rebooted phone. Everything worked fine

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      mkikkert
      Lyricist III
      May 14, 2024 12:33 PM UTC

      Had same issue. Updated latest iOS then rebooted phone. Everything worked fine

      I just updated to iOS 17.5, but still having the same issue on the Sonos app.

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        BellEnds73
        Lyricist II
        May 14, 2024 1:22 PM UTC

        I finally got it to work on an iPhone 15 by first hard shutting off the phone and waiting 30 sec before turning it on again. Then the first thing I did once the phone connected to wifi I went into the app and added the speaker again and it worked.

        Frustrating bug though and needs to be sorted ASAP.

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        mkikkert
        Lyricist III
        May 14, 2024 1:35 PM UTC

        I finally got it to work on an iPhone 15 by first hard shutting off the phone and waiting 30 sec before turning it on again. Then the first thing I did once the phone connected to wifi I went into the app and added the speaker again and it worked.

        Frustrating bug though and needs to be sorted ASAP.

        You had to re-add the speaker? It’s saying the system is already found on the WiFi, but it can’t connect.

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        BellEnds73
        Lyricist II
        May 14, 2024 1:40 PM UTC

        I finally got it to work on an iPhone 15 by first hard shutting off the phone and waiting 30 sec before turning it on again. Then the first thing I did once the phone connected to wifi I went into the app and added the speaker again and it worked.

        Frustrating bug though and needs to be sorted ASAP.

        You had to re-add the speaker? It’s saying the system is already found on the WiFi, but it can’t connect.

        I had one speaker on it already, but to get the second added I got the local network bug which got solved by a hard iPhone shutdown, and worked on restart.

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