Unable to download update, unable to login as “owner”

Same isssue here!!! Resolve fast please!

Bought 2 new era 100’s to add to my arc, same issues as above ? Continuous loop, couldn’t get through to support. Very disappointed 

Try the web app people, it’s not a fix but it might work as temporary workaround. 

I tried the web app you can’t use a device (iPhone) you need a desktop 

We have the same problem with some speakers in our company. Very bad

Is there still no solution for this? I’ve recently changed WiFi after getting a new mesh. Factory reset the first speaker and added it to the network successfully only to then get stuck in this ridiculous loop. I am the product owner, and all the devices show up associated with my account, but I can neither re-add them or update them.  Now the app is stuck in this loop, I can’t even factory reset and fix the WiFi for my remaining speakers so am left stuck. That there appears to be no official acknowledgment of the problems is rather insulting at this stage. We need an ETA on when we can expect a resolution. 

Have the same issue here. It keeps looping on asking to sign in as owner and update. 
 

i just changed my wifi, did factory reset and this happened. I tried deleting my app on my phone, and installing it again. But still doesn’t work.

Any proper solution?

thanks,

aseto

Someone reccomend another brand of speakers t replace this useless shitty sonos crap, it’s been a downhill trip from the getgo, we want s1 back with full fast local libaries, volume control on the hardware buttons and less fucking useless crap or lose your customer base Sonos.

It looks like a new app update has been released just now. I’ve managed to get my speakers all sorted! Hopefully this will be the case for everyone else too. 

did a full reinstall with the lastest build, nothing is working, i can’t even play 1 song from spotify without it stops and rewinds back to 0sec.