Unable to Browse Music - Imported Playlist

Same issue here. Not able to browse. Was working fine before the software regression was released. 

After Crowdstirke, you’d think Change Control and the Quality Control chain (if one even exists) would be more restrictive. As a systems engineer, it floors me that something like this was built and then approved. How does that happen?

Yes I have checked for updates on my phone app and all is current for both. Just for the record, neither phone nor laptop will play my playlist. Thxs, I do appreciate your reply

I’m having the same issue and was going to call Sonos but it sounds like this is a software issue that hopefully they will fix in the near future.  I use iTunes playlists on a WD My Cloud NAS drive with my Sonos Connect and am unable to view or play any songs on my playlists.  I can still play the iTunes songs by using Songs, Albums, or Artists, but when I try to open up a playlist, it says “Unable To Browse Music”.   Everything is updated and current.  I tried uninstalling everything and reinstalling it but that didn’t do any good.  Thanks to the people on this thread because now I know it’s not just me.  I’ll be keeping an eye on this thread to see if there are any updates.

Hey, judging by the email letter sent today from the CEO Mr. Spence, someone must have finally told the emperor about the new clothes Sonos tech dept. has been putting out. This matter is past sooner and now in the later stage of the game, especially since issues have been coming up going back to May with upgrades to the app. I must say there’s also a need to upgrade the level of testing and quality control if things have gotten this bad on a consistent basis. Sono's products are only as good in their sound as they are good in how they work.  

hey guys, did someone got the issue Unable to Browse Music - Imported Playlist solved?

No change after latest update 😔

A workaround for me has been to go to Sonos Playlists and select Play Now. At least it fills the queue with that. Can’t browse them though. 

It’s about a week now and still no fix. I wish they would at least push out a roll back version. 

So, I’m not the technical guru but if this latest version for the app is not working, wouldn't it be a better option to rollback it back and return an older version that works. Which I think would have less complaints than having nothing that works and waiting until who knows when for a fix. If someone at Sonos actually follows these messages, is that too much to ask? 

You aren’t going to get a rollback.  Sonos released the app half-baked because they promised investors a release of their new headphones before the end of the fiscal year.  So there’s no way they are letting people revert back to an app that doesn’t support the headphones.

It is unbelievable that this company is still in business.  What a piece of junkware their “Controller” application is.  I finally got my music library back (I fixed it myself after the penultimate “update”) then to only have another update this week that screwed it all up again.  

I truly don’t care that the CEO, Patrick Spence, invites emails.  Who really believes he reads them?  Who really believes that he cares about the end user?  I’m sure he’s got a comfy golden parachute and the Company’s stock hasn’t crashed . . . yet.   I am sooooo over Sonos.