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RedRoz
Contributor I
Jun 5, 2024 12:32 PM UTC
Question

Unable to add shared folder to music library (913)

A couple of weeks ago I was able to add my own music to my Sonos system, tried to add a mix yesterday and I am now getting this error “UNABLE TO ADD SHARED FOLDER TO YOUR MUSIC LIBRARY (913)

This is really annoying and frustrating that I can’t listen to my own tunes, what has changed? and is there a fix for this?

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    Patenator
    Lyricist III
    Jun 25, 2024 5:22 PM UTC

    The workarounds to (try to) regain ability to play music stored on a PC -- to accommodate Sonos' alleged new security tightening -- all require undertaking a major security vulnerability, ie, enabling file sharing.  

    My security posture borders on paranoid, so I share your concerns. Opening up a READ-ONLY file share of your music files is an extremely limited risk. The proprietary music library mechanism built into the Sonos desktop apps (technically http sharing) was a far greater risk.

     

    I don't recall ever ticking a box authorizing any Sonos apps to do http sharing and I don't think that's actually what it did (see Claude info here), but in any case some obscure Sonos proprietary risks aren't something likely to attract significant devotion of blackhat effort. Windows file sharing, on the other hand, is installed and enabled on hundreds of millions of computers. Not going there, and it's a ridiculous ask imo

     

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    arnoovermeer1
    Lyricist II
    Jun 25, 2024 5:39 PM UTC

    Sonos having problems for years now to play my macbook library.

    Always something ….  I am giving up !!

    Trying an Ibroadcast account and see if I can still get some value of my sonos speakers …

     

    grrrrr

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      hpatters27
      Contributor I
      Jun 25, 2024 8:46 PM UTC

      This is ridiuclous. I have 9 Sonos speakers and was an early adopter. First they try to brick our S1 speakers and now they have bricked library use. I can feel a class action coming up. I too am having the 913 issue and none of the suggested workarounds are fixing the bug. I use WIN11.

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        cjm10
        Lyricist III
        Jul 2, 2024 11:44 AM UTC

        Spent hours trying all the suggested fixes and no joy for me either.  Got better things to do than try to overcome their product deficiencies.  Defending Sonos on this is defending the indefensible.

        Just spent another 20 mins on the help line this morning and did not get through. Waiting for a call back I suspect won’t come.

        Sonos - you need to put out an official update on this mess and fix the problem pronto.

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          hpatters27
          Contributor I
          Jul 2, 2024 11:28 PM UTC

          So I am over the error 913 issues. Nothing has changed my end, I haven’t changed any settings.  Whilst I can add my music source, only a handful out of 17000 songs sync. When I update the library, within a few seconds it stops syncing as if Sonos thinks it’s finished the indexing. 

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          cjm10
          Lyricist III
          Jul 3, 2024 9:14 AM UTC

          Never received a call back from the support line.  This morning the wait time is 95 mins.  Who has time for this?

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          cjm10
          Lyricist III
          Jul 3, 2024 10:31 AM UTC

          Finally got through to Sonos support and a remote session has fixed the 913 error so I have my music library back.  Its all down to a desktop update they did (as others have mentioned) but no explanation as to why this has been handled so badly.

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            Aethx
            Contributor I
            Jul 4, 2024 1:01 AM UTC

            This was my error

             

             

            I fixed it by manually typing in the network path with \\ instead of //

             

             

            not sure if this is a bug or what but why sonos would use forward slashes on pc is like basic networking…. it still shows as back slashes  but at least it accepted the path instead of giving me the error when i used forward slashes.

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              Ken_Griffiths
              Ken_Griffiths
              Jul 4, 2024 1:12 AM UTC

              @Aethx, 

              Perhaps see if the link below might assist you with that local library error…

              https://en.community.sonos.com/controllers-and-music-services-229131/can-t-add-folder-to-music-library-913-6893981

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              Musicguy321
              Lyricist I
              Jul 7, 2024 5:51 PM UTC

              Have a Mac with same issue.  I got it working.  On folder with music library > right click and get info > check the shared folder box.  I also made sure in system preferences > shared shared media with guests was enabled.  The rebooted to make sure setting took.  seems to work fine  cheers

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