Contributor I

Question

Unable to add shared folder to music library (913)

Forum|Forum|2 years ago
June 5, 2024
31 replies
4536 views

A couple of weeks ago I was able to add my own music to my Sonos system, tried to add a mix yesterday and I am now getting this error “UNABLE TO ADD SHARED FOLDER TO YOUR MUSIC LIBRARY (913)

This is really annoying and frustrating that I can’t listen to my own tunes, what has changed? and is there a fix for this?

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psyberwyche

Lyricist II

Same problem here. The various “fixes” I’ve seen do not work for me. Unbelievable that they would release an update that takes away the local library.

The app didn't take away your local library. The decision to remove SMB v1, is the same decision many other tech companies have made. Sonos is just one of the last ones to do it, but users were warned it would go away.

With the new updates, you should have regained access to your libraries. If you have not and have mane the change from SMB v1 to SMB v2 or three, you have a network issues that's preventing it from loading.

Of you have the old app on another device, PC, iPad etc.. use that to update your library and completely close and restart your app. My library changes show up.

This is just incorrect for the seeming majority of users. My NAS drive is SMBv2 by default, and the rogue 913 error won’t let me add it. It seems many people are in the same boat, and this is entirely on SONOS.

Pools-3015

Prodigy I

Same problem here. The various “fixes” I’ve seen do not work for me. Unbelievable that they would release an update that takes away the local library.

The app didn't take away your local library. The decision to remove SMB v1, is the same decision many other tech companies have made. Sonos is just one of the last ones to do it, but users were warned it would go away.

With the new updates, you should have regained access to your libraries. If you have not and have mane the change from SMB v1 to SMB v2 or three, you have a network issues that's preventing it from loading.

Of you have the old app on another device, PC, iPad etc.. use that to update your library and completely close and restart your app. My library changes show up.

This is just incorrect for the seeming majority of users. My NAS drive is SMBv2 by default, and the rogue 913 error won’t let me add it. It seems many people are in the same boat, and this is entirely on SONOS.

Is the app bad? YES

Are there more people having issues than those not having issues? NO

Is this entirely Sonos’ fault? NO

There are many more people who have a good/pleasant experience with the new update that those who have issues. They are just not as vocal. I also believe that there are many who are just jumping on the bandwagon (other people’s posts) with the phrase “I'm having the same issue”, adding to the negativity out there. Some do not even try to search for a solution when asking for help. Sometimes there are even responses like “thats not convenient for me” when you suggest a solution.

There are MANY different things that have caused connection issues for many users, not the majority of users; connecting a NAS or Sonos device to a wireless mesh node, instead of the main router, is one of those things that I'm sure many have done.

There are users, like me who have not had any disruptions with the new app. It's just frustrating that some functions that are missing. But I, very cautiously, updated a single device just in case there was issues. If there is something I am unable to do on my phone, i grab my iPad or my Macbook and do it there:

Unifi network - UDM P, 24 Port Poe Switch, 2x 8 port PoE switches, U6 Pro

11 Sonos speakers, 5 of them hardwired

Synology NAS

Apple TV

Alexa

I’m in the majority, and i have not seen any errors using the new app. Even though I just bought a Five that connected and updated on my network wirelessly.

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RedRozAuthor

Contributor I

I have tried all the the different things people have suggested and have no joy, I am on a pc windows 10, if this is a global issue why is there nothing coming out of Sonos, this is really poor I just want the ability to listen to my own music through their system, if i cant do this really what is the point????

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PaulG26

Lyricist II

I’m on a Mac but I was finally able to add my library. I’m not exactly sure what I did that caused it to work, but it likely had something to do with either 1) toggling SMB sharing off and then back on, or 2) reinstalling the controller, or 3) under Users and Groups, enabling guest users to connect to shared folders (not sure why this would have done anything since I’m always logged in as the admin). Also, for whatever reason, the library addition requires two tries (the first gives the 913 error). I had to delete and re-add my library a few times to get the playlists to load (need the .xml file) and each time that was the case.

Hope that helps someone out there.

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Rinaldo

Lyricist II

Hello, I want to give you all my final feedback.

I've been using the Sonos application on my Mac for several years and until the latest Sonos update I always had my music library loaded as a local folder. Since the last update I have no longer been able to load the local folder in any way. I haven't changed and neither has my MacOs 10.15.07, so Sonos created the problem. Reading the workarounds here in the community I tried loading the local folder as a shared folder.After a few attempts I understood that I had to start the filesharing protocols and I did it via terminal:

sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.AppleFileServer.plist
sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.smbd.plist

By doing this I was able to load my music library as a shared folder (with some security drawbacks), BUT... my Sonos product no longer works as before and I can't use one of its main functions.
Cheers

J

JimmyZ_81

Lyricist I

Just did an update today and lost the ability to play my music. The reason I got SONOS was so that I could play music I have on my PC with Wi-Fi throughout my house. I have been trying work-arounds but nothing is fixing the issue. This needs to be corrected!

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RobToronto

Lyricist II

Has anyone heard anything more from Sonos about when this will be fixed? The latest update did not fix this issue. the workarounds don’t work for me. Quite frustrating…...

A

arnoovermeer1

Lyricist II

Here same problem !

Have my music library on an usb drive, but get the 913 error … what can been done to fix ? need this to be able to use Sonos … my music library is on my Mac !!!!!

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Patenator

Lyricist III

The workarounds to (try to) regain ability to play music stored on a PC -- to accommodate Sonos' alleged new security tightening -- all require undertaking a major security vulnerability, ie, enabling file sharing.

Also, there isn't even an option to play music on device from my android in the app, and you can't downgrade back to the S1 app ... "temporarily" ... Until some "future update" that will probably never happen

press250

Prodigy III

The workarounds to (try to) regain ability to play music stored on a PC -- to accommodate Sonos' alleged new security tightening -- all require undertaking a major security vulnerability, ie, enabling file sharing.

My security posture borders on paranoid, so I share your concerns. Opening up a READ-ONLY file share of your music files is an extremely limited risk. The proprietary music library mechanism built into the Sonos desktop apps (technically http sharing) was a far greater risk.

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Hello, I want to give you all my final feedback.

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