Unable to add music library from WD MyCloud Home

Still no luck. Anyone cracked the MY Cloud Home issue?

Anyone anyone??? Help!!

I have a WD MyCloud and a WD MyCloud Home. I was able to make the necessary SMBv1 changes to the WD MyCloud via the web page and access that drive with Sonos1. I still can’t work out how to get it done on the MyCloud Home I’m afraid.

Hi @Shah M et al,

Together with the music partner it was decided to remove My Cloud Home from the available music services on both Sonos S1 and S2 systems.

You will still be able to access your local library and your My Cloud settings through their Web App, and by following Western Digitals article on How to Enable Local Network Access, you can then add your music library by adding it as a NAS drive to Sonos.

If you are on S1, the article linked by @ratty explains how to enable SMB1 with My Cloud as this is required to use a NAS drive on an S1 system.

If, after following the articles above, you’re still having trouble adding your music back to your Sonos system in the form of a Music Library share, then please reach out to our support team for further assistance, as they have the necessary tools to troubleshoot this with you.

I hope this helps!

Hi Thanks for your help but Im afraid it doesn't work.

MY Cloud Home does not have any option for SMB only Local Network access, which I have enabled and MY Cloud Home is being accessed by Plex etc. Sonos doesn't connect and Ive tried several permutations. 

Cheers

Have you tried putting your music files in the folder Public? After doing that, let Sonos index that folder.

Tried support but no dice. They don't know much about My Cloud Home.

Have you tried putting your music files in the folder Public? After doing that, let Sonos index that folder.

I am having the same problem- furious!

I'm on S2. Tried Sonos support and got cut off 20mins into the chat support. There is no 'manage device' option. Why ruin something that worked so well?