Unable to add music library from WD MyCloud Home

Yes lost mycloud service  yesterday 

Keeps coming up needs reauthorized but won't  do it 

I can’t speak for what WD might have done with MyCloud, but to access regular network shares S1 needs SMBv1. Lately NAS vendors have been ‘helpfully’ disabling SMBv1 when the firmware is updated. You’d need to re-enable it.

My Cloud doesn't give any option for SMB, only Local Network access via dashboard.

I have tried several things and now when adding the library to Sonos via iOS app S1, get message “The computer My xxxx is not responding”.

Very frustrating.

I have exactly the same issue. Tried to follow email instructions given my My Cloud about local users but still get the computer not responding problem. How do we switch on the SMBv1?

This may help: https://support.sonos.com/en-gb/article/music-library-error-when-using-wd-mycloud-nas-with-sonos-s1

WD is a mess! They kept “upgrading” to customer’s experience with their updates. Can't access my NAS (MyCloud Home) today. When I try to re-add the NAS, error 900 keep popping up despite trying with various computers. My version does not have the option to toggle to SMBv1 too. 

Any suggestions will be appreciated. Thank You. 

You get option to only share over local network. Log into your My cloud, go to “manage device” in settings and from there you will be taken to a dashboard where you toggle the LNA. But no option for SMB.

Yes. Already did that prior to trying to re-add the NAS. After entering the pathway, error 900 keeps popping up.  At first I thought it was my computer that has insufficient stack size. Even went through the steps to increase that.  Still didn’t work!  

I've never used the MyCloud Home as a music service to Sonos. From day 1 I've put all of my music files in the folder Public, had Sonos index that folder and haven't had any issues since then. In short: I've used it as a “classic” NAS, bypassing all the "specialties” of the MyCloud Home.

Thank you Ratty - worked a treat