Renowned Enthusiast I

TruePlay simply does not work in the new App

Forum|Forum|2 years ago
May 8, 2024
370 replies
30953 views

I tried to TruePlay Arc / Sub / Ones but the tuning is simply stuck on “Continue” step.

I’ve updated to the latest version 80.00.04.

@Corry P do u guys are aware of this?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

P

Pgk

Same issue here. I’m also trying TruePlay in a room with an Arc, Sub and 2 x ERA300 speakers.

I have restarted the Arc and my iPhone which enabled me to go past the first session, but then it got stuck at the final stage. It completed the full circle while waving & moving through the room and then it got stuck.

S

Skeptical_S

Lyricist II

My arc had its microphone disabled for some reason and when enabled I was able to get past the “continue” screen and started to tune but was not able to complete it as it was getting stuck at the final stage.

issue still persists unfortunately

My microphone Shows off as well. How do you enable it.

You have to physically enable it on the arc where there’s a microphone symbol and you have to simply tap on it and you will see a white status light when it’s enabled.