TruePlay simply does not work in the new App

I just did the latest update of the app. I updated all the firmware on the Sonos speakers, then went to the AppStore to update the app. Once this is done, I confirm for my part, that the TruePlay calibration worked well for me in a surround configuration with a Beam Gen2 and 2xERA300s. :-)

iPad 9th gen latest app update and firmware update and Truplay still stops at the begin tuning stage. I have to do a soft reset to close the app.

Arc Sub and 2x oneSLs

I have a slightly different system with Sonos Arc, Sub and 2 Era300.
The common feature is the iPad 9th generation.
Unfortunately, I don't have another iOS device to test Trueplay.

I’m an Android user and bought the iPad just for Truplay and I too don’t have access to another iOS device.

I hve updated the speakers but there is no available sonos app update for me yet….trueplay doenst work….in fact it doesnt even start the first stage as previously :(

You’ll need to keep checking the App Store for the latest update…

I don't have the opportunity to test it with an iPad. I have an iPad Pro M2, but Trueplay is not supported there, so I can't confirm if it works. With the iPhone 15 Pro Max, after updating the app to version 80.02.04, I manually updated the speakers as well. The app offered an update, and the version is 16.2. The update took about 15 minutes (maybe because I have multiple Sonos speakers). After updating the app, I had to re-confirm access to the local network. Then I tried to do Trueplay, and everything works. Tested on Arc+Era 300 + Subs and also on the Sonos Five stereo pair.

Yes! Finally….trueplay works after updating both speakers and app!….that is a relief but still embarashing for a large company as sonos….

For updating the application, I recommend going to the AppStore, then searching for the Sonos app. See if you can click on "update." That's how I updated the app.

Yes, i had to go to sonos webpage, Downloads, iOs, in order to pop up the app store window with the choice Update available!