Renowned Enthusiast I

TruePlay simply does not work in the new App

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I tried to TruePlay Arc / Sub / Ones but the tuning is simply stuck on “Continue” step.

I’ve updated to the latest version 80.00.04.

@Corry P do u guys are aware of this?

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Gmjh

Contributor II

Just got a new beam, and also bought a second hand iPad mini 5 for the one and only reason of using true play. I've been an Android user with a Sonos for years and always wanted to use true play. And now I can't because of this shitty app. Lol. Lots of people say that it sticks at the end of the process. I can't even get the damn thing to start.

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Welshguy

Lyricist I

Won’t save Trueplay for me. Finished the Trueplay rotate phone back but then doesn’t show as saved. Just the option to do it again. Using IPhone 14 Pro Max. Totally broken 😞

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Barbabravo

Contributor I

Trueplay still doesn't work on the Beam I have in my bathroom!

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Max32

Lyricist I

I am another user with 2 Era 300s used in surround mode with an ARC. Exactly the same problem & I have reset my iPhone 14. Never gets past the initial sounds.

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