TruePlay simply does not work in the new App

Yup, tried all the remedies mentioned within this thread.  I was able to get TruePlay to start by playing a snippet from YouTube Music, but the app froze after completing the “walking around your listening space” phase.  Attempted multiple times with no luck.  

This works. Thanks. 

It did not work for me and for several others as I’ve read here.   

Evidently, it doesn't take much to understand that the TRUEPLAY calibration is NOT working since the new update of the SONOS app, despite all the good faith efforts to meet all the requirements for it to function normally. So, in light of all the feedback from your clients and consumers and the phenomenal BADBUZZ this regrettable situation is generating, is it possible to get a real response from the support team to inform us clearly and simply about the upcoming update needed for this new application so that those who purchase your products can finally get them to work correctly?  🙏🏼

After playing Sonos radio, Spotify, trying to setup Google assistance, etc, now my app crashes 5-10s after opening it no matter what device I'm using, whether it be android or IOS. I can use the android app until I sign into my account and then it crashes soon after opening (even after uninstlling and reinstalling on both ios and android. This app is a mess and not to what should be Sonos standards. Not only that, but TruePlay is non-existent for what's seemingly ALL customers with an arc, sub, and ERA combo. 

Same pain. TruePlay doesn’t work and just hangs. 

Same here.  Able to perform the walk around during the playing of the tones but cannot complete the last part.  It just hangs.  Tried the workaround by playing Apple Music for about 30 secs from the app, pause it and then do the tuning but still does not work.  I have the arc, 2 x ERA300, and 2 x sub gen3.  Now, the sound sounds terrible compared to what it was before I upgraded to version 80.xxx.  Should not have upgraded.  So freaking pissed off. 

Arc, Sub, and two Era 300s. Have tried the playing music first workaround, ensuring mic was enabled, and Sonos voice assistant. Still freezes after doing the tuning motion. 

same here

I have the same issue as many previously, with a lock of the app upon completion of tones in the walk around portion of tuning my Arc, Era 300s, and Sub group.