the new Sonos ios app update is TERRIBLE! DO NOT UPDATE!

Just seen this on the Sonos home page….
 

I don’t know whether to laugh or cry

Cry!!!

And on my FB feed
 

SONOS NEEDS TO GET IT TOGETHER. As a custom integrator and lover of whole house music, Sonos was a system I would always present to my clients. I am now completely disgusted. “Courage” is what I will use to share competing products from now on. “Courage” is what I will use to sell my current Sonos setup. 

I have been using Sonos for many many years and this app completely destroyed my system in my ability to seamlessly switch back-and-forth between music, audio, and TV audio. I can no longer control my TV. If it even registers as a device, you can’t control the volume you raise the volume and it goes back to the volume. It was prior. When going in the TV settings, it says plug-in optical cable will just for The heck of it I plugged in the optical cable I tried to calibrate that feature, even though it’s been working for the last seven years… it can’t even find the sound bar. I had to re-sync all my speakers again Although I agree, that iTunes platform is now easier to use this app is complete trash. I have no clue what you guys were thinking by releasing this. I have been an avid Sonos supporter, upgrading my system annually and this is what I get in return. I have switched my TV audio back to the speakers on the TV that’s how cumbersome this app is. 

Too late I unfortunately updated it. Worst decision I ever made. It’s an absolute nightmare and not fit for purpose. Who ever decided to release this awful update needs to be fired. I have never seen such an awful update since I have owned Sonos.thats over 12 years plus.

please issue a link to re install the previous version.

If you are on iOS you cannot go backwards 

I have read several posts that shared that when they did finally get through to support, all support could say was they were aware prior to the update release that not everything was ready. However, they released an update that was known to not be ready for primetime and failed to leave anyone with the option of switching back to the prior version. That for me is what pissed me off. The smart way to release a new update is to keep the last update available for a period as not everyone is going to be ready to update right away. This update almost tries to force you to update.

Thankfully I only updated my phone, which no longer works mind you! But I can currently still use the older version that I didn’t update on my iPad and my office PC.

Konklusionen fremover må være:

HOLD JER LANGT VÆK FRA SONOS.

De gider ikke engang at orientere om deres fejl og mangler.
SONOS 👎👎👎👎👎

Completely agree. The most useful feature to me on the Sonos app was queue management (add to queue, play next, rearrange the queue within it) and that feature is just gone. Don’t update the app if you can. The new one has fewer features.

Total disaster… both on my iOS and on my wife’s  Android… totally unusable