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Robert_164
Avid Contributor I
May 9, 2024 10:24 PM UTC
Question

the new Sonos ios app update is TERRIBLE! DO NOT UPDATE!

Sonos, why would you release an app upgrade with so many problems!? Where are my playlists? They're gone! Where are my alarms?  I can no longer edit or save the queue! Where are my albums? I can't change the home interface! I can delete some of the things you guys added automatically but there's nowhere I can see to add anything. What a mess!

Don't you guys check your work? I've been reading some other letters and there are many more problems.

SONOS PLEASE FIX THIS ASAP

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    165 replies

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    Makimaki97
    Contributor I
    May 12, 2024 11:38 PM UTC

    Personally I am done with Sonos. This is pathetically bad. “Nonfunctional,” as someone said. With a million ways to stream to Bluetooth speakers there is no reason to tolerate such a garbage product.

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      Andrea Landi
      Lyricist I
      May 13, 2024 12:40 AM UTC

      WORST APP UPDATE OF ALL TIME. I am

      considering getting rid of Sonos because of this.

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        Andrea Landi
        Lyricist I
        May 13, 2024 12:49 AM UTC

        Where is the PLAY NEXT feature????

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          bman123
          Contributor I
          May 13, 2024 12:50 AM UTC

          This app has been rendered completely useless.  I can’t believe this app made it out of testing.  Absolutely nothing works as it should.  Can’t even add a song to a queue 

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          bdanks
          Lyricist III
          May 13, 2024 12:58 AM UTC

          They claim it took "courage" to release the update. If making a completely idiotic decision equals courage then I guess.

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            WolfHomma
            Lyricist III
            May 13, 2024 1:36 AM UTC

            Playing mp3 files in folders on my PC does nor work anymore. Each track must be individually selected and started. After that, SONOS just stops. Terrible!

            In addition, most tracks now list ‘unkown’ as the title. Really?

            The person who OK’d this app upgrade for mass distribution should be fired immediately!

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              Barmee
              Barmee
              Enthusiast I
              May 13, 2024 5:56 AM UTC

              They claim it took "courage" to release the update. If making a completely idiotic decision equals courage then I guess.

              Indeed so.
              The “courage” I’m hoping for now (as the bare minimum!) is for them to admit they’ve screwed up (and roll us all back to the previous version of the app - for the time being). 
              Their silence - while we suffer - is contemptuous. 

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                Frostie
                Trending Lyricist I
                May 13, 2024 11:37 AM UTC

                Sonos...Why have you left the PC Controller software un-touched, but force-upgraded Android * Fire Tablets with completely dis-functional software which is totally unrecognisable & pure awful? :-(

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                fraolim
                Enthusiast II
                May 13, 2024 12:32 PM UTC

                Total mess!

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                Sarbeee
                Lyricist I
                May 13, 2024 12:34 PM UTC

                TERRIBLE APP. I woke up this morning and the app can’t see my devices. I’ve tried everything. The speakers are totally useless to me at this point. What a disappointment. 

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