the new Sonos ios app update is TERRIBLE! DO NOT UPDATE!

I think it's time to sell my speakers for real, you should be adding to features not removing them.  I have had Sonos speakers since 2017, and spent thousands on them I have a set in the UK and Barbados... 

SONOS HAVE NO RESPECT FOR THE COSUMER.

YOUR I.T INFRASTRUCTURE IS A MESS...

FIX IT 

YOU GOT 7 WORKING DAYS…

It is not hard to test an app before releasing. Sonos you have completely broken all my system. Lost everything and every time re set then looses everything again !! 👏 the app wants to say change local settings but they are changed and then constantly wants to update which then errors. So now have no Sonos at all !! Fix these issues please immediately and issue an updated app. 

Completely agree with the comments. This is beyond awful. Please make the previous controller available for re download until you fix this. 

Of course the update is dreadful. It is such a shame that Sonos hardware is so great, yet the app(s) are always coded by total morons. I will never buy another Sonos product again - solely because the Sonos app(s) are so utterly useless. I assume there’s a running joke at Sonos, progressively making their apps worse and worse, while laughing at the fact that people are sucked into buying their products because they don’t realise how sh!te the app is.

Was it my imagination that before this downgrade, it was possible to skip forward/backward by about 20-30secs when listening to a BBC podcast? That’s now gone. Also, I’m sure it was also possible to see the date of a BBC episode/podcast - that’s now also gone, so there’s no way of knowing which episode you’re attempting to listen to through the god-awful Sonos app.

It’s not the first time Sonos have screwed up monumentally though, is it. Remember when they bought S2 out and bricked devices before having to back down from what was purely a way to force customers to buy the new devices. It’s a speaker, it’s supposed to play music, that is all most of us want it to do. Just accept you are trying to make up new stuff nobody wants to justify forced upgrades. 
 

BTW am I the only one who thinks the Era300 is the ugliest looking device ever?

Sort it out Sonos, if this carries on I’ll be trading the whole lot in and going elsewhere. 

Shockingly poor QA on release of this version.

On Android I totally lost my Sonos Move, I had to factory reset it, which took a LONG time and multiple attempts due to failures.

Constantly losing my Sonos system on Android, I have to keep closing and reopening the app and disconnecting/reconnecting WiFi to get it back.

Here is sonos ‘help’ lines answer  ----  Since the update was just released there are some features that are delayed, our developers are working to get everything back and working, there is no timeframe.

joke

I’m losing my mind. Have three homes currently where my SONOS is rendered completely useless. Sounds like many of you can still hear music. All I get is “your system not found” and then when I attempt to set up a new system I get nothing. I currently have over $250k in speakers and aligning products that are unusable. Like zero. Nothing. 
 

has anyone had any traction with support?

running  iOS.

Here is sonos ‘help’ lines answer  ----  Since the update was just released there are some features that are delayed, our developers are working to get everything back and working, there is no timeframe.

joke

That was after being 58th in queue