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Robert_164
Avid Contributor I
May 9, 2024
Question

the new Sonos ios app update is TERRIBLE! DO NOT UPDATE!

  • May 9, 2024
  • 165 replies
  • 9912 views

Sonos, why would you release an app upgrade with so many problems!? Where are my playlists? They're gone! Where are my alarms?  I can no longer edit or save the queue! Where are my albums? I can't change the home interface! I can delete some of the things you guys added automatically but there's nowhere I can see to add anything. What a mess!

Don't you guys check your work? I've been reading some other letters and there are many more problems.

SONOS PLEASE FIX THIS ASAP

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    165 replies

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    Sugar Lounge
    Lyricist II
    May 11, 2024

    App works for me overall…. Still needs some work to be fully functional which will hopefully come in future updates soon.  Using iPad OS or iPhone here also have Sonos Boost network hub.

    CANNOT edit or rename favorites or anything…. Plus other limitations as listed in this post, but not as dramatically bad as other versions have been in the past and will be a nice overall refresh when fully operational.  Poking around the app for a few hours playing music it is pretty cool although my whole system is working with this app (amp, plays 5s, playbars, etc).  Good luck and lets hope for some patches soon.  Bummer some of you lost playlists, they are saved to the device i beleive and not the sonos server… JaM on! 

      heymin
      Lyricist I
      May 11, 2024

      I have the Beam connected to my TV and used to be able to select TV but cannot find it anywhere now

      JoannadeTiddles
      Trending Lyricist I
      May 11, 2024

      I never comment in communities but this app is absolutely terrible. How did Sonos allow this release. The engineers should be embarrassed. 

      Me neither, I came here to find out what the af was going on. Relieved to know I'm not alone!

      SONOS - please give us back our music!

        phillydog
        phillydog
        Lyricist III
        May 11, 2024

        The whole “ new app” is APPsolutely diabolical !! Sort it out SONOS !! I can’t believe you thought this was a grand idea!! Shame on you!! 😣

          GeoMan55
          Lyricist II
          May 11, 2024

          Seriously Sonos?! You’ve taken several major steps backwards with this update. You can’t even add songs/albums to the queue. Please fix this app and whoever was responsible for releasing such an embarrassing update. 

            DaveR42
            Lyricist III
            May 11, 2024

            It’s a disgusting app with many features removed unilaterally by Sonos and should never been released - go try SonoPhone - Sonos should be ashamed of the developers and QC !

              Velcrofly
              Lyricist I
              May 12, 2024

              Read the reviews and issues. Don’t do it! You have been warned….

                DaveR42
                Lyricist III
                May 12, 2024

                Read the reviews and issues. Don’t do it! You have been warned….

                It works perfectly for me and all the functionality is back. No problems for me at least - I’m sticking with it.

                Whoops - I thought you meany SonoPhone - I totally agree with you re The Sonos app…….

                “Don’t update to the new version” - it’s not fit for purposeat all.

                  Hosp
                  Lyricist III
                  May 12, 2024

                  ISSUE -i don't think the screen appearance  in their tutorialdoes not match what I am seeing on my phone.  Also II cannot delete two of the three items appearing on my home screen dispite the app telling me I can.  Nothing happens when when I hit the buttons.  The only thing I can do is rearrange them.  

                  JUST VENTING Why would people who love lots of music want  to see a list of Sonos favorites constantly on their home screen?  Also, what is their continuous preoccupation with showing me the album covers?  What purpose does the picture serve?  Maybe I don't like change but ever since they made changes some years back, I've been hesitant to buy more speakers.  Sometimes I wonder where they get  their ideas from like getting rid of alarm or sleep timer.  As a business person I am surprised they pushed out this release with known or at least testable issues.

                    Nflonly
                    Enthusiast I
                    May 12, 2024

                    This morning I discovered that the latest update on my Android phone has ruined my SONOS system.  I use SONOS for 2 things -  BBC Radio and HiFi quality music from my music library.  I do not want voice control, nor any streaming service such as Spotify. 

                    I now cannot see my music library - SONOS, what are you playing at?  Please reissue the old app so we can choose which we want.

                    Fortunately one of my devices (Amazon tablet) has not updated, but I'll be stuck if it does.

                    The local library folders are available in the new App, including the Web App? Ensure its setup as an SMBv2 or higher share over the LAN. Screenshot attached showing it’s available to both.

                    I see that in mine. But try and search for something in your library… another broken piece of the app

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