the new Sonos ios app update is TERRIBLE! DO NOT UPDATE!

SONOS, this is your own customers. Please listen and reissue the old app. I just bought four speakers for an upcoming party. Luckily the speakers still connect but the song navigation is terrible and it’s impossible now to add songs to a playlist. I had exactly two days to work with the old app - which was wonderful. Now I deal with this confusing and inept program. Unreal. 

This app is awful. I can't connect to half of my speakers. And it seems to have reverted back to my old favourites from 5 years ago. How on earth did that happen!? Sonos equipment is amazing but their apps are simply awful. 

The latest IoS Sonos app is pure nightmare and brings users to stop using their beloved app.

How dare you Sonos to send out an App Update that from one moment to the other prevents users from some of their principal use cases.

With the new app I cannot anymore:

• play single songs from my music library and add them to the queue
• I cannot create any playlists from songs from my music library
• I cannot find the playlist that I have created in Sonos app and were saved in the app
• I cannot play all songs contained in one folder of my music library

This app update makes no sense, it killed overnight all the main use cases why I use and like so much the Sonos app. Why did you do this??? Why?

It’s hard to believe it’s not intentional, because someone must have reviewed it before releasing it to the customer base.

I can do nothing more than agree with all the previous posts on this subject. New app is completely unfunctional. !

why on earth issue an update that loses the key features i use, sleep timer and alarm. Off to sell my sonos player and buy a clock radio

What is going on??? 🙈

I downloaded the upgrade, now I can’t connect to either my Sonos one or my play bar, I can’t access the app and my Sonos one won’t switch on because I can’t access the app to connect it to the Wi-Fi following the upgrade!

SONOS – GET IT SORTED! 

Have tried all the available third party apps for iOS and the clear winner is SonoPhone.

Will be using that until Sonos get their act together or I move on to a different system. This update has ruined my whole experience and I am so angry - leaving poor (accurate) reviews wherever I can...

Just opened my Sonos 5. Tried setting it up. Nothing… I’ve been using computers since I was 10 in the mid ‘90s, never have had any issues with tech in terms of understanding how to set things up. I was going in circles yesterday for about two hours, deleting the app, reinstalling, logging in, logging out. I got the speaker for my store which is opening in a few days. Everyone said I should get this speaker. It’s added so much stress to the process. I can’t believe a) you can’t just run the speaker over Bluetooth (the Five doesn’t have this feature) and you need an app in the first place, and b) they would release an “update” with so, so, so, so many flaws. This is so bad for a business. 

Yep, agreed it’s rubbish. No widgets on Android now, response is sluggish, changed the icon back to black on IOS, confusing as that was S1. Far from intuitive and the multi room functionality is all over the place. Lots of controls no longer easy to access. 
 

A triumph of rushing out an update that’s not an upgrade

I never comment in communities but this app is absolutely terrible. How did Sonos allow this release. The engineers should be embarrassed.