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Enthusiast I
July 19, 2024

the Music Library “fix”

  • July 19, 2024
  • 69 replies
  • 9150 views

I, like every other Sonos user, lost access to my beloved local music library curated from my personal “hard copy” musical collection and playlists when the new app was released.  However, I was a lot better of that most because I had an old iPad with the “old” S2 app which was still able to play from my library.  Every time it offered to update I refused point blank for that very reason.

Today however it appears that a device update has rendered the old app useless because it is now no longer able to control my Sonos speakers.  I consider this an almost underhand and sneaky way to “force” me to use an app which no longer serves the purpose I originally intended it for and renders my expensive speakers a lot less attractive than they were.

A fix for this was hinted at being available “mid June” but still no sign.

 

PLEASE, PLEASE, when will this be fixed?  And if the answer really is never, please come clean so I can attempt to offload my speakers on to someone who doesn’t need it want the facility I bought them for in the first place!

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69 replies

Trending Lyricist I
July 24, 2024

I have been aware of this problem for a while, it shocking that they haven’t fixed it yet.

I have been able to use the old app on my PC to get around the problem, so far OK.

I have had to rebuild my PC and have installed the old app again. For some reason when I scan my Music Library it installs it OK but now I have an individual ‘ALBUM’ entries for each track.

Have I missed a selection in settings somewhere that I have forgotten about?

On a second subject the old app gives me my album art but the new app doesn’t; is this another problem with the new app or is the a selection in the new app to show this album art?

Trending Lyricist I
July 24, 2024

Why pulled the working app off???????

Build a new one behind the screens !

Trending Lyricist I
July 25, 2024

Why pulled the working app off???????

Build a new one behind the screens !

Not sure what you mean? I had to start from scratch with the PC, complete rebuild of windows, so obviously the app went. I have reloaded the OLD app on the PC and it is fine except for the problem I mentioned above “my Music Library it installs it OK but now I have an individual ‘ALBUM’ entries for each track” The ALBUM selection on the ‘Select a Music Source’

 

You can see that instead of ONE entry for the album it has nine listed, i.e. each song. This is not how it was before I rebuilt the PC and downloaded the old app again.

Lyricist II
July 25, 2024

I’ve got this exact same problem that started either this week or last week. And this is a while after the upgrade to the latest version that killed music library.

Contributor I
July 25, 2024

Same problem. After jumping through all the hoops in the Sonos instructions about re-adding the local music library yesterday, I felt a glimmer of hope. Then I saw what's mentioned above; when searching "albums" it shows every track as a single album.  Maddening.

And when I click on some albums, instead of opening the tracks, I get a" No selections are available" message.

And no imported playlists ! None! That was a feature I used all the time In THE GOOD OLD DAYS WHEN SONOS USED TO WORK. What gives? I hardly know what to think about what Sonos game plan might be, but I am not having charitable thoughts at present.

 

 

Trending Lyricist I
July 29, 2024

I’ve re-added my Sonos library to the (Android in my case) app following the update on July 22.  In fact I’ve re-added it several times.  “Music Library” shows occasionally in my Sources, but when I go into it and click any option, e.g. Artists, Albums, Folders, etc. it only ever shows “Something went wrong”.  This is just poor.

Lyricist II
July 29, 2024

I’m livid that my Sonos systems are still unable to access and use the same music it did on the old controller app from my Mac. This is utterly ridiculous that still in late July their “fix” doesn’t. I’ve made whole folders shared, I’ve “Managed” in the Sonos app with the latest update and my reward is still the same garbage: Unable to add the shared folder to your Music Library (913). Funny! The old app that I can’t use anymore still could and my Music app has no trouble either, but I’m still cut off from my library of thousands of songs on my Sonos speakers for MONTHS. Call for service support and have a 40 minute wait that I don’t have time for. Utterly botched rollout, Sonos. Utterly botched patch or fix too months later!

 

press250
Prodigy III
July 29, 2024

Hi @kcjohn00 and @marner, you may have tried all these steps tho’ perhaps not. If you are curious, here is an explanation of what happened to local libraries over the past three months …

… and here is a tutorial of how to add your local library using the Windows desktop client …

 

Fingers crossed the above helps!

mfs2112
Avid Contributor III
July 29, 2024

Latest update (80.0.06-release+2-240717) for Android seems to have removed the ability to see/manage/use the Music library at all.  I see no reference to it in any menu, folder, etc.  I was able to basically use it after the disaster of version 80 coming out but this supposive fix in this release:

Added setup, configuration, and search for local Music Library

instead made it worse.

I am giving Sonos until the end of August and then am selling all of my stuff if this is not fixed by then.  It’s essentially useless to me now.

 

press250
Prodigy III
July 29, 2024

Latest update (80.0.06-release+2-240717) for Android seems to have removed the ability to see/manage/use the Music library at all.  I see no reference to it in any menu, folder, etc.  I was able to basically use it after the disaster of version 80 coming out but this supposed fix in this release:

Hi @mfs2112, double-check that you are signed into the mobile app. Somewhat counter-intuitively, that is required to setup (and use!) your local library.

You should find local library setup as follows …

  • From the mobile app home screen, tap the [gear icon]
  • Next to “Your System” tap Manage
  • Under “Manage” tap Music Library

… there you’ll see any folders already shared and you can Add Shared Folder.